This hotel has a lot of facilities and, for a large hotel, is pretty well located.
Lots of free parking. As i write this (09/12/24) there is no EV charging but it looks like they are getting ready to install it.
Breakfast is great and chilled out
The bar can be a bit chaotic but thats down to the conferences held there, not the hotel.
The leisure facilities are nice, great for relaxing after a long day! And you can buy swimming shorts there if you need them.
The rooms are air conditioned, but the air con can be a little flakey.
The only negative thing i have to say about the rooms is the kettles in the rooms dont hold a lot of water, but it is enough to make a cuppa.
Alan
Alan (5 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月4日
Nicholas
Nicholas (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Comfortable
Good gym, spa, swimming pool and saunas.
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Sonali
Sonali (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
Improvements needed in the restaurant
The room was really nice, so was the hotel and leisure facilities. The all you can eat breakfast was a real let down. There wasn't enough staff for the amount of guests. There was no milk, the bread bins were empty, no glasses for juice, the croissants that were available were stale and several of the baskets were empty. I went to get fruit and that was empty too.
Chantel
Chantel (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Weekend away
Hotel was easy to find, the staff were very friendly. My room was clean and tidy, and they provided shower gel, shampoo and hand-wash. Also in the room were tea making facilities, a hairdryer and iron. The only downside is that breakfast was busy on Sunday morning and I had to ask for the milk urn to be topped up. However, it was a lovely weekend and I'd stay there again.
Rachel
Rachel (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
Gemma
Gemma (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月23日
Hugely disappointing stay
We chose this hotel, even though it was above our price range because of these photos of their USP, the leisure facilities.
Imagine our disappointment when they were closed :(
No compensation and barely an apology. I'm still waiting for a Manager to ring me
M
M (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月12日
A faulty towers stay
Arrived and person on front desk was missing for a while. Checked in and room was not cleaned from previous guest, provided new room. Pool was shut next day for maintenance, but managed to visit pool after check-in, wasn’t great but acceptable. Dinner was a nightmare, staff must have been new, didn’t know menu or drinks options. Starter was missing bread, mains - 1 was very very salty other was oily. Our mains came out a second time after we’d eaten. Table next to us were have similar problems. A faulty towers hotel - won’t be staying again.
Tryphena
Tryphena (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月7日
Twin bed
Finding the location is easy and good room space. Only the issue is the bed, it says king size but actually it is twin bed that put together in which the other bed is lower to the other and not comfortable when I am lying on middle of the bed. I feel like I am falling off the bed. It is not a proper king size bed! Not comfortable for 5 days
Vanessa
Vanessa (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
Tv s in bar area
Nice hotel great leisure facilities stay here every year for work allways have dinner in the bar area and watch sports on the tv s you have in the bar area but been advised by the management that the bar area tv s are turned off at 5 30 pm a lot of hotel guests including myself only book this hotel to enjoy the sports you have in the bar area never stayed in any other hotels around the country that turn off the tv s for the guests at 5 30 pm absolutely not exceptable definitely would not return to this hotel again
steve
steve (5 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
Comfortable beds and nice room but thin bedroom wa
Comfortable bed but walls were thin and could hear everything from the next rooms. Our TV constantly switched off which wasn't great. Not overly impressed with breakfast.
Nikki
Nikki (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月3日
Will not be back
Swimming pool cold, hot tub not working properly. Only one glass in a twin room - bins not emptied when serviced. Towel rail not working in the bathroom. Breakfast a disaster. No one replenishing, no plates, no cup, bowls,bread, ,sauce or staff to ask! Everyone complaining, told it was because they were busy and everyone down together but like it both mornings.
Helen
Helen (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月3日
Fine for a room to stay in, not for a weekend spa
Luxury feel on first walking into the hotel and the staff were friendly. The spa was terrible, very small, cold pool, the jacuzzi was muggy and the water looked dirty and there were only 2 loungers for a number of people. The gym had good equipment but no hygiene wipes which was a bit grim. I’m not an eco warrior but wasn’t impressed with a piece of dead coral on display in the lobby. We didn’t stay for dinner, the breakfast was nice, although disappointed with watered down squash rather than juice selection. Otherwise a nice clean, spacious room and comfy bed. Absolutely fine for a bolt hole for a night out in nearby Cheltenham, not for a weekend spa break