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Shandon Hotel

3.0 star property
Victorian hotel within easy reach of Royal Botanic Gardens, Kew

Choose dates to view prices

Photo gallery for Shandon Hotel

Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Staircase
Desk, iron/ironing board, free WiFi, bed sheets
Bathroom
Shandon Hotel, nestled in South Richmond, offers a warm welcome with free WiFi and parking. Guests can connect with the friendly staff and appreciate the smoke-free environment.

Reviews

6.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Free parking
  • Non-smoking
  • Free WiFi

Main amenities (2)

  • Daily housekeeping
  • 24-hour front desk

Feel at home (4)

  • Daily housekeeping
  • Digital TV service
  • Free self-parking
  • Free toiletries
The current price is HK$456
HK$547 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Basic Single Room, Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Basic Single Room, Shared Bathroom

Highlights

Heating
Flat-screen TV
Portable fan
2 bathrooms
Electric kettle
Digital channels
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Economy Double Room

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Electric kettle
Digital channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

Highlights

Heating
Flat-screen TV
Portable fan
Shower/bath combination
Private bathroom
Electric kettle
Digital channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Electric kettle
Digital channels
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Portable fan
Shower/bath combination
Private bathroom
Electric kettle
Digital channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3

Compact Double

  • Sleeps 2

View all photos for Single Room With Shared Bathroom

Desk, iron/ironing board, free WiFi, bed sheets

Single Room With Shared Bathroom

  • Sleeps 1

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2

Similar properties

Front of property

The Selwyn Hotel

  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
9.4 out of 10, Exceptional, 463 reviews
The price is HK$1,078
HK$1,294 total
includes taxes & fees
2 Nov - 3 Nov
The Selwyn Hotel
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About the area

Map
36-38 Church Road, Richmond, England, TW9 1UA

What's nearby

  • Richmond Green - 7 min walk - 0.7 km
  • Richmond Park - 9 min walk - 0.8 km
  • Royal Botanic Gardens, Kew - 16 min walk - 1.4 km
  • Twickenham Stadium - 6 min drive - 3.9 km
  • Syon Park - 16 min drive - 5.0 km

Getting around

  • Heathrow Airport (LHR) - 27 min drive
  • Farnborough (FAB) - 35 min drive
  • Gatwick Airport (LGW) - 67 min drive
  • London (LTN-Luton) - 70 min drive
  • London (LCY-London City) - 80 min drive
  • London (STN-Stansted) - 95 min drive
  • London (SEN-Southend) - 115 min drive
  • Richmond Station - 5 min walk
  • Richmond North Sheen Station - 13 min walk
  • St Margarets Station - 24 min walk
  • Richmond Underground Station - 5 min walk
  • Kew Gardens Underground Station - 28 min walk
  • Kew Gardens Station - 30 min walk

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Tortilla Richmond - ‬5 min walk
  • ‪Knot - ‬5 min walk
  • ‪Butter Beans - ‬5 min walk

About this property

Shandon Hotel

Shandon Hotel puts you in a great location, within a 15-minute walk of Richmond Park and Thames River. Guests will have free perks such as WiFi and self-parking. This Victorian hotel is also a short five-minute drive from Royal Botanic Gardens, Kew and Twickenham Stadium. Fellow travellers say great things about the helpful staff. Public transportation is close by: Richmond Underground Station is only 5 minutes on foot.

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk

Facilities

  • Built in 1840
  • Victorian architecture

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
Property Registration Number 722217567

Also known as

Shandon Hotel Hotel
Shandon House Hotel
Shandon Hotel Richmond
Shandon Hotel Hotel Richmond

Frequently asked questions

Does Shandon Hotel offer free cancellation for a full refund?

Yes, Shandon Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shandon Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Shandon Hotel?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Shandon Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

What's the area around Shandon Hotel like?

Shandon Hotel is a short 5-minute walk from Richmond Underground Station and 12 minutes' walk from Richmond Park.

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Reviews

Shandon Hotel Reviews

6.6

Good

6.6

Cleanliness

6.0

Amenities

7.6

Staff & service

5.8

Eco-friendliness

5.4

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Location
Parking
Shower
Lobby
Toilet
Weather

Reviews

2/10 Poor

Not a pleasant stay. Room wasn't clean, broken windows that barely opened and really uncomfortable bed. Bathroom was also dirty, definitely hadn't been cleaned. Cob webs everywhere. Only good part was the location.
Rachel, 1-night trip

8/10 Very good

Nice little hotel with great staff

The hotel is cheap and cheerful. Its nice and clean, and the staff are helpful and friendly. We were there to attend a concert and i must say, its location to the train station is fantastic.
Mrs T J, 1-night trip

10/10 Exceptional

Very helpful gentleman at reception and convient to Bars restaurants shopping
Mary, 1-night trip

10/10 Exceptional

Very comfortable and close to downtown Richmond!
Peter, 2-night trip

8/10 Very good

Could do with some TLC

Clean fresh rooms though the common areas were a bit tired. Clasps on all windows broken so could only close some windows, which wasn't a problem in the current weather. Two receptionists, one polite & helpful, the other not. Good value for the area.
Samuel, 2-night trip

8/10 Very good

Helpful friendly staff (schlepped our suitcases to the room). Parking on site, but tiny and with three cars in the lot, it took some precision maneuvering to get out. The room was clean and comfortable, but the en suite bathroom could use a bit of remodeling (gaps around the tub and water stains running down the wall... prob change out the mildew-stained shower curtain too). The train station is a 5-minute walk, Richmond Green is a bit further but convenient with pubs and shops, and just a bit further the Thames and a pleasant promenade.
Marc, 2-night trip

6/10 Good

Alright

Cheap hotel in london. I’d probably call the bed a large single bed than a double. Shower had seen better days. Get what you paid for.
1-night trip

4/10 Fair

Stay away from this hotel

The room was sold and advertised as a double room with a double bed, yet it was a 3/4 bed at the most. The room was set up for a single person. The bathroom could only just fit 1 person in it at a time. There was only 1 cup and 1 glass. This was the smallest room possible and I was charged twice as much as I could have booked it for the day before.
David, 2-night trip

2/10 Poor

Dreadful dilapidated property

Dreadful run down and dirty everything broken or torn. The worst place I have ever stayed. Curtains ripped, shower not working. Toilet broke. No handles on windows so open all night. Paint n plaster falling off. Smell of garbage and this was in a room I paid £40 to upgrade to because the first was worse.
Karen, 1-night trip

10/10 Exceptional

Convenient position for our needs

Stay is always good here and always have a parking space for my car,which is a golden ticket for me.
ian, 1-night trip

8/10 Very good

The hotel was clean and nearby family we were visiting. Reception staff very polite. Shortage of extra pillows the pillows supplied were very thin
James, 2-night trip

2/10 Poor

Bed was uncomfortable so didn’t sleep much. Clean but very run down. Photos look a lot better. Parking was tiny but we got a spot.
1-night trip

2/10 Poor

I would strongly advise against staying here.

During my stay at this establishment, I encountered several concerning issues. The accommodations exhibited significant cleanliness problems, including the presence of insects in the bathroom. Additionally, the property presents a serious safety risk. The windows on the top floor lacked proper hinges, which is a major concern. Due to these dangerous and uninhabitable conditions, I would strongly advise against staying here.
No WINDOW HINGE. The window doesn’t close!!!
No WINDOW HINGE. The window doesn’t close!!!
Nice……
Ryan, 2-night trip

8/10 Very good

The hotel is comfortable but very quirky, with lots of short staircases.
Gerry, 1-night trip

2/10 Poor

Don’t stay

No AC & windows only opened a crack. Small desk fan to move air, toilet wouldn’t flush, door to bathroom was broken, room door didn’t lock, dirty & dusty. We didn’t even stay. Checked in & out 1.5 hours later bc didn’t feel safe.
Door would stay closed
Only air movement & extremely stale smell
Kristina, 1-night trip

4/10 Fair

Pics were too kind for the property
Ian, 1-night trip

8/10 Very good

Great Location

Great location and value for money.
1-night trip

4/10 Fair

We had one night at this Hotel. The photos make the room look much better than they really are. We were staying on the third or fourth floor - no assistance with getting our cases up the stairs. Bed was on an angle, so I spent the night clinging to the middle, hoping that I wouldn't fall out of bed and break an arm! Car was parked in the car-park. Someone had scratched our car, the gentleman on Reception could not have been less helpful in searching security footage if he tried. Would not really recommend, and would definitely not stay here again
Karen, 1-night trip

10/10 Exceptional

Friendly personal service and handy location in town centre, parking available, very good price for quality hotel in London area. 2min to train station with easy access to Central London.
Ivor, 1-night trip

8/10 Very good

Very convenient and really nice staff
Paul, 2-night trip

10/10 Exceptional

!
Kathryn, 1-night trip

2/10 Poor

Terrible Hotel

The hotel experience was so terrible that we couldnt stay there one night. The room was not in the condition that was advertised, and the room was dirty. The toilet wouldn't flush, and the bathroom door couldn't close at all. We are trying to get our money back via hotels.com but the owner refuses to answer. They don't want to give us back a refund it seems
6-night trip

6/10 Good

The hotel certainly doesn't deserve some of the negative reviews seen recently. It's simply a no-frills hotel and serves its purpose as a place to stay for the night. No security issues. The windows do shut properly - one just needs a minimum amount of intelligence to work out how. The carpets are clean as is the bathroom. Quite a good shower and comfortable toilet although a tiny basin. Useful car park behind the hotel. Reception staff were friendly. The only real issue that we had was that we wanted an early check-in (only 1 hour earlier) and the receptionist offered it for £10 extra which we found unaccomodating and slightly exploitative. Obviously they can't do this for everyone but a kind favour for some paying guests wouldnt go amiss.
Simon, 1-night trip

10/10 Exceptional

Very friendly staff and very welcoming. Close to the train station and places to eat. Hotel is very tired and shabby with a Fawlty Towers vibe. If you have any sense of humour, you'll love it!
Paula, 1-night trip

6/10 Good

Pleasant stay
Samantha, 2-night trip