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citizenM London Victoria Station

4.0 star property
Property with restaurant, near Buckingham Palace

Choose dates to view prices

In the heart of London, citizenM London Victoria Station brings modern style and comfort to your doorstep. Enjoy a daily manager's reception, indulge in delicious meals at CanteenM restaurant, or relax with a coffee at the cafe. With free public WiFi, coworking spaces for productivity and helpful staff on hand.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • 226 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
  • Digital TV service
The current price is HK$1,076
HK$1,291 total
includes taxes & fees
31 May - 1 Jun

Why we love this property

Vegetarian dining options
Experience vegetarian cuisine at the on-site restaurant. This property offers a vegetarian breakfast, buffet options, and a cafe and bar for refreshments.
Sweet dreams await
Premium bedding, pillowtop mattresses, and hydromassage showerheads create sumptuous comfort. Blackout drapes ensure deep slumber all night long.

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (View)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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8.8 out of 10, Excellent, 1,618 reviews
The price is HK$1,399
HK$1,679 total
includes taxes & fees
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About the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE

What's nearby

  • Westminster Cathedral - 1 min walk - 0.2 km
  • Apollo Victoria Theatre - 2 min walk - 0.2 km
  • Victoria Station Travel Information Centre - 3 min walk - 0.3 km
  • Victoria Palace Theatre - 3 min walk - 0.3 km
  • Buckingham Palace - 10 min walk - 0.9 km

Getting around

  • Heathrow Airport (LHR) - 53 min drive
  • London (LCY-London City) - 58 min drive
  • London (LTN-Luton) - 88 min drive
  • London (STN-Stansted) - 90 min drive
  • Gatwick Airport (LGW) - 95 min drive
  • London (SEN-Southend) - 107 min drive
  • London Victoria Station - 3 min walk
  • London (ZEP-Victoria Train Station) - 4 min walk
  • Vauxhall Station - 21 min walk
  • Victoria Underground Station - 4 min walk
  • St. James's Park Underground Station - 10 min walk
  • Pimlico Underground Station - 11 min walk

Restaurants

  • ‪The Duke of York - ‬2 min walk
  • ‪Wetherspoons - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Flat Iron - ‬4 min walk
  • ‪McDonald's - ‬3 min walk

About this property

citizenM London Victoria Station

  • CitizenM London Victoria Station offers a great location, putting you within a 15-minute walk of Victoria Station Travel Information Centre and Buckingham Palace. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit CanteenM, which serves breakfast, lunch and dinner. Nice touches such as iPads, rainfall showerheads and pillowtop beds with premium bedding are offered in all rooms. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Victoria Underground Station is 4 minutes and St. James's Park Underground Station is 10 minutes.

At a glance

DONE

Hotel size

    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an access code
    • Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Co-working spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPad
  • 43-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Housekeeping on request
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
CanteenM – This bar specialises in vegetarian cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 20.50 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

On-site parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses wind and solar energy, plus eco-friendly cleaning products.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

London Victoria Station

Citizenm London Victoria

citizenM London Victoria Station Hotel

citizenM London Victoria Station London

citizenM London Victoria Station Hotel London

Frequently asked questions

Does citizenM London Victoria Station offer free cancellation for a full refund?

Yes, citizenM London Victoria Station does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM London Victoria Station?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM London Victoria Station?

Sorry, there's no on-site parking at citizenM London Victoria Station.

What are the check-in and check-out times at citizenM London Victoria Station?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Are there restaurants at or near citizenM London Victoria Station?

Yes, CanteenM offers vegetarian cuisine.

What's the area around citizenM London Victoria Station like?

CitizenM London Victoria Station is in London City Centre, a short 4-minute walk from Victoria Underground Station and 12 minutes' walk from Buckingham Palace. Travellers say that the area is walkable and good for families.

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Reviews

citizenM London Victoria Station Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as great, excellent, and exceeded expectations with a wide selection. (93 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Bed
Breakfast
Lobby
Bar
Ambience
Food
Amenities

Reviews

Verified

10/10 Exceptional

Perfect spot, super friendly staff
Joost, 2-night trip
Verified

10/10 Exceptional

Pleasantly surprised by this little gem! Super easy and convenient to check in, room was great, and overall we had a wonderful stay!
Susie, 2-night trip
Verified

10/10 Exceptional

Good stay. Modern. Convenient location Just about right
Douglas, 3-night trip
Verified

8/10 Very good

Great hotel, staff very nicr
Howard, 2-night trip
Verified

10/10 Exceptional

Super helpful great staff, breakfast, quiet and comfortable room great location.
David, 1-night trip
Verified

10/10 Exceptional

self check in; staff incredibly helpful; tasty food and drinks till after 2am! Very small rinds but has everything you really need. Appreciate the dark night blinds, the control of all electronics in the room at your fingers. Would stay again!
Carla, 4-night trip
Verified

8/10 Very good

Hotel and staff were great!
ERNEST, 2-night trip
Verified

10/10 Exceptional

We always love staying at any M hotels. The staff were attentive and the rooms are clean and comfortable. The location was perfect for our trip. We had a good vacation, the hotel was a perfect stay to rest.
armand, 1-night trip
Verified

10/10 Exceptional

Great location, close to transportation. Rooms were small but spacious, well layered out and updated. Hot breakfast before we headed out- we didn’t purchase ahead as didn’t know plans but was able to pay at the moment, great selection of hot and cold items, fruit and spreads as well as custom coffee and selection of tea or hot chocolate ( March was cold so welcomed a hot beverage)
Kerri, 1-night trip
Verified

10/10 Exceptional

Room was spotless very modern , staff was very pleasant and helpful
Kirsty, 1-night trip
Verified

10/10 Exceptional

Great location! Easy check in, super clean!
MARIA, 1-night trip
Verified

10/10 Exceptional

Incredible staff, perfect location, tasty breakfast buffet, and the room is always reliably well-apportioned and comfortable. I always stay at this CitizenM when I’m in London—highly recommended!
Stephan, 1-night trip
Verified

10/10 Exceptional

The room was clean and good size. The location of the hotel is perfect and the staff is always attentive and willing to go the extra mile.
Juan Jose, 3-night trip
Verified

6/10 Good

The bar/lounge downstairs and the entire staff was delightful. They were helpful and friendly at all times and the caffe latte I enjoyed several times was the best I've ever had. The rooms however, fell short. They were probably large enough for one person with no luggage NOT two people on vacation with one bag and one carry-on apiece. The rooms had NO surfaces beyond a tiny one by the sink. Definitely too small.
Margaret, 2-night trip
Verified

10/10 Exceptional

Love the hotel style! And super clean. I’ll definitely stay there again!!
Beatriz, 1-night trip
Verified

10/10 Exceptional

Great location for transportation. The staff was very helpful. The rooms were very clean and fresh. Great place for the price
Ingrid, 6-night trip
Verified

10/10 Exceptional

Ok stayed 1 night. Was able to get an early check in.
Isa, 1-night trip
Verified

10/10 Exceptional

New and clean. Soundproof windows, friendly staff. Excellent breakfast, Excellent location for tourist.
Jarkko, 3-night trip
Verified

10/10 Exceptional

Room was excellent, with city views. Clean an smooth check in/out process
Ingrid, 1-night trip
Verified

10/10 Exceptional

Great location, friendly staff and comfortable bedding. It was in a great location to walk to landmarks, stores, restaurants and transportation.
Blas, 5-night trip
Verified

10/10 Exceptional

Staff excellent from the minute we walked in so helpful and the hotel spotless. Would definitely stay again.
Karen, 2-night trip
Verified

10/10 Exceptional

The room was very nice and all personnel were very kind & helpful.
Ekim, 2-night trip
Verified

10/10 Exceptional

Very cute and trendy place to stay. The staff here are stellar and super accommodating.
Hannah, 5-night trip
Verified

8/10 Very good

Convenient location although a bit scuzzy at night. Internet in the room was inconsistent and caused the tv to fade in and out. Lobby and rooms were bright and cheery although rooms could feel cramped by north american standards.
CHRISTOPHER, 5-night trip
Verified

10/10 Exceptional

Always love a Citizen M! Cozy but well-appointed rooms, and extremely welcoming staff.
Joanne, 1-night trip