Average at best and smelt damp. Room had a kettle but no tea cups, tea bags, coffee , milk or sugar!
Breakfast was cold but loved the coffee.
Emmanuel
Emmanuel (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月27日
jo
jo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Mehul
Mehul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月22日
Gabor
Gabor (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月20日
Ellie
Ellie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月16日
Loved it definitely booking again
zowie
zowie (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月9日
Felt right at home
Great hotel with wonderful staff! Laura and Ben are amazing. We were far from home but they made us very comfortable. Thank you for everything!
roberta
roberta (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月9日
Kelly
Kelly (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月9日
Poor sleep and poor quality of mattress
I paid £385 for two night stay in a twin room on the second floor. Sadly it was the worst 2 nights sleep I have ever experienced. The sprung mattress was of poor quality and I could feel every spring in the mattress. I experienced back ache and every turn I made during the night was excruciating. The mattress sat on a plywood base and although the hotel offered a mattress topper this made no difference whatsoever.
The hotel is apparently undergoing a refurbishment but this was not on the website when I booked.
Sadly I would not stay here again, the discomfort should be reflected in the price as my stay was not worth £385 and my back continues to ache due to the poor quality of the mattress.
Breakfast was £10 per person, which was value for money as there was a variety of hot food, cereal, pastries and drinks.
Pam
Pam (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月7日
I didnt like that breakfast is not included..i was slso told there was no 24 hour room service and there was.
Angela
Angela (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
Olu
Olu (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
It was a lovely experience the staff were exceptional and very accommodating, I would highly recommend this hotel
Carlie
Carlie (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月5日
Helpful Staff, Nice Hotel!
Hotel is currently being refurbished, my friends and I was given one of the new rooms, ample of room in the junior suite, spent 3 nights here due to a festival, friendly staff, good buffet breakfast, wouldn’t hesitate to visit again
Nicola
Nicola (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月5日
There was only one down side why does the disable toilet not have a mirror inside. Everything else was on point food, rooms.
Marcia
Marcia (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月5日
Wouldn't recommend
Uncomfortable bed noisy every time you moved, no sockets next to the bed only old style plugs for lamps, step into bathroom that stubbed toe on numerous times & the shower curtain smelt so bad.
Woken up by staff chucking bottles in bin outside then work being done on hotel so noisy drills and electric saws going from 8am.
Very dated room and was unbearably hot. Rang hotel weeks prior they said we would be able to do early check in on arrival to then not be able to have our room early.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月5日
It was very friendly, would definateky stay here again
Linda
Linda (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月5日
Not a bad hotel but think for price it needs updating in the rooms
Susan
Susan (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月4日
Kevin
Kevin (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月21日
BST
BST (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月21日
First class and comfortable accommodation.
Although the breakfast was buffet style, hot items were kept hot and continental items were fresh.
Parking was ample and off road.
I will certainly be going there again.
Sean
Sean (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月21日
Excellent and comfortable.
We were only there overnight for a family visit nearby, but the refurbished room was excellent and comfortable.
My only complaint was the breakfast which looked and tasted lovely but was barely warm.
Beryl
Beryl (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月11日
Richmond
Richmond (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月1日
Nice hotel, but spoiled by staff attitude
Hotel didn't seem to have details of the booking made via Hotels.com, on 3 separate occasions I was advised that breakfast was not included. I showed the hotel.com booking confirmation each time, however one member of staff said that we should have paid for breakfast but wouldn't charge us this time, and another had the bare face cheek to say that they would "let us off on this occasion". The attitude of the staff was condescending and there was no acknowledgement whatsoever of the error on their part
Eric
Eric (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年6月30日
The property is having a much needed renovation. The beds are very hard, the chef didn’t turn up for the breakfast on the first day. The food in the restaurant was poor and expensive.