First off i never do this and leave bad reviews but for the cost of this hotel you expect more and i don't want others being scammed out of their hard-earned money by a 2-star hotel using a corporate name to draw you in thinking it's a true home 2 home suites. This is my second time at this hotel the 1st time was average thought it was new would give it a second shot. My second stay however confirmed my first stay.
Issues:
1. I requested an additional blanket upon check in at 8pm an hour later no blanket i had to call a second time to request. 1.5hr later i get my blanket.
2. the front desk takes the phone off the ringer so they can sleep. when i was trying to call for a blanket it was busy the whole time but i called the desk from my personal phone (not room) and they answered like i woke them up at 10pm.
3. breakfast is basically a continental with microwave sausage croissants and waffles. don't Wate your time or money.
4. Loud Street noise. Room 339
Only Plus: 24hr parking security
Shane
Shane (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
Worst stay at this place so far
Woke up at 2:00 AM because of men talking and walking loudly infront of our door which is just infront of an exit door. Door banged twice and so my 2year old son cried and woke up from his sleep too. Tried to call the front desk to report but the phone is not working! Cant even call them to request for extra pillow that was actually already mentioned during the booking. Went back to sleep and woke up again at around 3 because those same men are back to the flloor again. We were at room 339 which I didnt know was infront of the exit door. The lady at the front desk saw me coming with my kids, a 2 year old and 10.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
매우 만족
매우 만족합니다.
무료주차
24시간 패트롤이 다녀 안전합니다.
조식도 만족
팁을 못주고와서
미안합니다.
YOU
YOU (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Ashlee
Ashlee (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月2日
Paula
Paula (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
All great except all the ice machines are broke on the ground floor and second floor.
Tony
Tony (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月30日
Very Nice comfortable updated room. Staff was exceptional at the front desk. Check in was easy. Hotel is very Clean. That is a top concern for me when traveling with a baby.
Shonta
Shonta (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月17日
Amenities are well appointed
Kelly
Kelly (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月13日
It was good overall just wish had better breakfast options
Jose
Jose (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月12日
Priscilla
Priscilla (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Lisa
Lisa (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月5日
Very clean, presentable place with good breakfast.
Robert
Robert (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月4日
Agnes
Agnes (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月29日
michael
michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月27日
Very clean, big parking lot, friendly staff, I definitely would stay here again when I am in San Francisco!
Rania
Rania (1 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年8月20日
Very clean basic hotel
With great staff and nice breakfast
Robert
Robert (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月19日
Cheolho
Cheolho (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月8日
Great stay, just 2 minor issues
The hotel was awesome: Just two complaints. 1) there was a small ant problem in the bathroom the morning we checked out. 2) I had to ask twice for extra washcloths and towels at the front desk.