When Checking In as well as Checking Out we were satisfied. Employee in front office was friendly. Our room was not the greatest whatsoever. Before booking I made it a point to check all amenities, shower, bathtub, shampoo, conditioner, and body soap. Our overnight stay was last minute so these amenities were very much needed. When going to take a much-needed long bath I noticed there was no plug and the bath tub itself was under repair or should I see needed repair. There was no shampoo, no conditioner and no body soap. Needless to say I was very unhappy. There were also leftover hairs in the bathtub as well as the toilet and the floors look like they hadn't been swept in a while. And to top it off after dealing with all that, we couldn't even get a decent cup of coffee from the coffee maker.