It's a Hilton hotel so there is the usual level of Hilton standard but the little extras are missing. No shower caps, razors etc which are usually provided. And when we got our bill, room cleaning was charged as an extra
Wendy
Wendy (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Nice
John
John (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 13 日
This hotel is on a perfect location to watch the sunset from UNESCO fort that is within the hotel property. The hotel staff was very nice and allowed us early check in and late check out! The pools are incredible! Hotel in it self was amazing but only problem was that the rooms seem to be outdated and in need of some renovation, at least for a 4 star hotel. And it was quite cold in rooms, the AC wasn’t working properly. We did get extra blankets. We enjoyed our stay and food at the hotel bar and restaurant was very good.
Biljana
Biljana (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 13 日
The stay was great and loved the food options
Yanezia
Yanezia (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 12 日
Good location.
Daniel
Daniel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Very Good Hotel
Francisco
Francisco (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Everything was great. The beach had a lot of seaweed though which made it impossible to bathe in however pebbles beach was a 5min walk and very clear
shrivana
shrivana (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Helena
Helena (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 6 日
David
David (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 6 日
Charlene
Charlene (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 5 日
The hotel is alright. Just kinda a lot of hidden taxes. Room levy’s, sales tax, luxury tax. Even hotel has multiple fees on every purchase. It’s really limited food selection too. All in all though, I wouldn’t mind if the money was used for infrastructure, but the country is kind of a dump. And people are poor so it’s not helping them. So I dunno. But the workers of the hotel are amazing. From the doorman to the cleaners. Amazing people. They make the hotel, not the Hilton brand.
Jonathon
Jonathon (6 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 1 日
Eileen
Eileen (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 1 日
The services were extremely slow and everything was highly overpriced.
Dragana
Dragana (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 29 日
.
cevon
cevon (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Very friendly staff very accommodating
Jennifer
Jennifer (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 28 日
Hotel room could use a few repairs. Housekeeping missed a day for towels.
Hotel property was pretty clean and big. Too bad hot tub was not working. Both pools were nice for families. Lots of activities provided by the staff if you're staying in
Dennis
Dennis (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Fantastic resort for families with young kids! Staff was super friendly and helpful
Christine
Christine (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 28 日
Staff was amazing. Very friendly and helpful people everywhere. Truely aome of the nicest people anywhere.
Unfortunately the property itself seems a bit dated. Of the four elevators that service ~600 rooms, two were broken the entire time we were there and forced us to take the stairs all week instead of waiting forever for an elevator. Additionally, the hot tub in the pool area was out of service all week and didnt seem to even have anybody trying to fix it. It just feels like some updating is needed.
Christopher
Christopher (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 28 日
The resort has a nice beach, several pools and the staff is very friendly and helpful
Laura
Laura (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Thomas
Thomas (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 27 日
Good property. Staff was amazing!
Jonnel
Jonnel (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 27 日
I came to this hotel with my best friend, my strong opinion is that it’s definetly not a 4star hotel at all. I’ve stayed at 4 star before and the treatment and attention is impeccable and professional. At a point of our stay the fire alarms went off, we saw everyone relaxed so figure it was just maybe a test. I proceeded to call the from our room to ask what was happening I got put on hold and the phone was never answered. Being put on hold when calling customer service happened multiple times. I think it’s a decent hotel, not 4 star, the restaurants are not delicious, the bartenders were very nice and attentive. The mini bar in the room had no drinks! Again it being a 4 star hotel. We were very disappointed with the lack of attention from the staff, and lack of amenities in the rooms. The area of the hotel is very beautiful it’s next to a gorgeous beach walking distance. I would not stay here again.