It was a nice hotel room in an older remodeled building. No real complaints. The hotel staff were very friendly.
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Alvin
Alvin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
Great hotel- terrible valet
We had a great stay and the hotel staff was great. The valet service is SO SLOW and also wrecked our car and that was a mess. We waited 20 minutes for our car the night we were there and had reservations so my husband ended up getting it himself and found the valet outside on his phone. That company is contracted in not The Kelly employees but it was not the best experience.
Beth
Beth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
The staff was amazing. The rooms were so nice and very clean!
Christy
Christy (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月17日
Marc
Marc (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月14日
It’s LOUD
Without question the loudest hotel room I’ve ever stayed in. Just be aware that this old building prevents absolutely zero sound buffering from the loud streets below.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年1月13日
Derek
Derek (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Tyler
Tyler (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Flott hotell
Anne lise
Anne lise (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
left a note re black mold behind shower door in room 503
Alfred
Alfred (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月3日
Checkin issues at Kelly
I would avoid any rooms in the older part of the building facing 1st ave. The noise from the traffic is excessive as there isnt glazing on windows. We requested a change of room...even a lesser room than the king studio we had booked....and the hotel had plenty of available rooms, but the inexperienced check-in staff said "the room has already been assigned and they cannot change anything". I asked for the manager and was told there wasnt a manager on duty. The only solution offered was that I pay for a second room ! which i refused to do. We accepted the situation and put blankets against the windows to reduce the traffic noise. When we checked out 2 days later the agent asked if we had enjoyed our stay, I explained what had happened.
She apologised and said that the check-in staff should have arranged another room and she would arrange for training for them. Unfortunately, thats all too late for me ! and a poor reflection on Hilton. Be careful if you stay at the Kelly !
I should also mention that i contacted Hotels.com, but the virtual agent was USELESS and when i finally made it to a live agent they tried but couldnt get through to the hotel (so they told me) and therefore couldn't offer any help.
Drew-Anthony
Drew-Anthony (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Eduardo
Eduardo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Excellant stay
Excellent location to the stadium and great food choices. The staff was awesome for refrigerator loan and extra coffee and valet parking. Very friendly. Comfy bed and room. Would recommend to anyone looking for nice get away with great restaurants around them and nice comfy room to stay in.
Regina
Regina (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月28日
No windows.
For the price of the hotel the room was very underwelling. Yes it was clean, yes the staff was great, however only place in the room to sit was the bed and not only did you not have a balcony but didnt have a window. It felt like you were in a casino and they didnt want you to know the time.
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Birmingham Bowl
Right next to several restaurants and lots to do! Minutes from the stadium
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Excellent hotel. Beautiful and quiet!
Katie
Katie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Great stay
No complaints about my stay. The staff was very nice and helpful especially Natalie at the front desk. She is a phenomenal human being. I would recommend this hotel anytime you're in the area. You will not be disappointed. Will definitely stay again.
Raviraj
Raviraj (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月18日
Amazing staff and tasteful design, but the street noise was startlingly loud. Location was walkable to several amazing local restaurants and coffee shops.
Meredith
Meredith (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
The hotel is very good, as is the service. My wife is allergic to feathers, which are in both the pillows and the comforter, and which could not be switched by the time we discovered that. The location was perfect for our needs, within walking distance of the things we needed to accomplish. We will stay again with an advance request for foam pillows and a no-feather comforter.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
The hotel was amazing with a bar and restaurant in it so u can just chill and stay in hotel. The only thing and it’s not the hotel part but the valet parking company advertising $20 to $38 dollars a day but it was $50 every time u requested your vehicle to come to front to go some where. There are really no where to park like that around the hotel. But there is a parking deck that charges $9 dollars hat made it do able just a lil walk back to hotel. That the only bad thing about the hotel
DeAndre
DeAndre (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Courtney
Courtney (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月12日
Miriam
Miriam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
The experience was amazing! The room and hotel itself was clean and neat! The only issue I had was the heat wasn’t working as well as it should. The maintenance man came the next day and was right on top of it.