Upon arrival, the front desk was quite the top notch employee. He was friendly, kind, and informative of everything the hotel had to offer. Not only did he check me in late in the evening, but he also gave me some history of the hotel as I waited on checking in.
Elizabeth
Elizabeth (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Enjoyable Stay
Check-in was good. Clerk was nice. Our room was comfortable and clean.
Owen
Owen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Megan
Megan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Great, but a little humid.
The room was clean, tidy, and overall very cozy. Only issue was it was humid, the ac was on and running our entire trip, but the temperature never dropped below 70, we had it on 50. 70, is a reasonable temperature, it was just very muggy.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Gregory
Gregory (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月16日
The hotel was good overall. Nice bed, good sized room. The negative - check in took about 25 mins because she couldn’t find our room rate. Found the reservation but couldn’t find the rate. The room is spacious, but the bathroom is smaller than on most cruise ships. You can touch the back wall of the shower from the toilet. The stairs are also a bit confusing if you don’t want to take the elevator. Great location though. If you don’t want to pay for garage parking, go park on the bridge, it’s free.
Shawna
Shawna (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月30日
It was a convenient location.
Michelle
Michelle (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月30日
joseph
joseph (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月24日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月23日
Hotel is in a great location. We stayed a Saturday night so parked on the street that is free after 9 and Sundays. Walked in the lobby and it smelled of cigarette smoke and musty. Front desk was friendly. Got to our room also had a weird odor but tolerable. Bed was comfortable.. bathroom was tiny. Great for a 1 day quick stay but everything costs extra.
Stephanie
Stephanie (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月16日
Danielle
Danielle (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月15日
Another great stay.
Brent
Brent (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月15日
dathan
dathan (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月11日
Susan
Susan (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月11日
Treat all your customers equal
Customer service was severely lacking, they treated me like I didn't belong there because I was wearing fancy business attire and were super rude as a result. Didn't service the room even when I had called down asking for an afternoon service and they assured me they would.
Emma
Emma (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月10日
The staff were excellent! Very helpful, remembered us and our needs. The only issue was that our flights were delayed such that we didnt arrive until the next morning. We called the hotel twice to alert them each time of our delays but when we didn’t show at the original time they apparently canceled our reservation. They did find a room for us but it smelled either of stale cigarettes or some bad smell. I was at wit’s end with no sleep and Staff let us sleep while they searched for another room and then called us ( at the time we had stated we would be waking up) and got us a better room. All was great after that.
Patrice
Patrice (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月10日
Great area
Gerald Keith
Gerald Keith (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月5日
Kelsey
Kelsey (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月5日
Alexander
Alexander (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月4日
Stayed one night
We decided to spend the night in Des Moines. When I traveled for business, I always stayed at Savery and loved it and was always great. This time was different. Room was great, nice and cool with great bed. However I was not told that do not have a real restaurant anymore. The old one serves breakfast only. They have a bar that serves some food. We could not get service. All the dining places within walking distant had closed. If you are counting to have dinner in the hotel, this is not a good one
Fariba
Fariba (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月31日
Good value for price.
Scott
Scott (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月31日
A
A (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月30日
The hotel was situated in downtown Des Moines. The staff at the hotel were wonderful. It was closed to highways going East or West. However, the rooms are small and the bathroom smaller. Parking is $35 a day for valet parking. To park your car, the garage is not close. I had to bring my bags in upon arrival. While room service is available; there's a $5.00 fee for them to bring it to your room. I was working (personal laptop) from my room and it was a tight fit.