a&o 柏林腓特烈斯海因酒店 - 柏林

Great room at a good price. Overall the room was clean but the towels weren't completely clean.

In general I liked the stay at this place, especially counting low price. I liked the location, nice staff But I may complain on early cleaning, at the time a slept so during all our stay the room haven't been cleaned. The sheets were clean not full of some black hair... That was weird and kinda disgusting. And the difference between check in and ckech out time is 5 hours, too much. Would be really nice if they make check in at least at 12 and check out at 14.

It was good for what you pay! the service was great! I like everyone at the reception.

The place is without elevator, so travelers with pieces of heavy luggage should prepare to carry them up to their rooms through the staircase. It would be nice if a kettle could be available in the room.

Location was good with plenty of food options. Room was clean and towels were replaced daily. However the hostel part of the accommodation hosted a lot of kids which could be rowdy and noisy at night. Will not be suitable if you have young kids or babies travelling with you.

Location was fantastic. A few negatives that need some work. 1. I stayed 11 nights. I had to reactivate my room card key 8 times. I have no idea why, it just kept deactivating. The problem was, I was on the 3rd floor, so every time this happened, I had to walk all the way down and then back up again... Very frustrating. 2. When I went to do my laundry on my last evening at 9p, I was told that the laundry room was closed and that the hours were 8a-8p. There were NO SIGNS posted, no information given, or no notices regarding these hours of operation. I raised a bit of a stink and they eventually relented and let me in... Still, a hassle due to their lack of signage. 3. The rooms are tiny, and they stuff all these bunk beds into them. There were 3 bunk beds in my room. 6 people, and the rooms were very small... No place to put anything... Very, very cramped, stuffy and smelly... NOT GOOD. 4. "Kitchen" was a joke. It wasn't even a kitchen. It was a closet with a hot plate, a small pot and a few forks. Oh and a tiny portable fridge. The hostel itself itself is huge... many many rooms a tons of space... Why they can't construct a functioning kitchen is beyond me... But, location was great...

Price was good but my building was being renovated so everything in the halls was a mess.