康科迪亞酒店 - 羅馬

Very nice hotel, clean, great service, good location

The hotel overall was good. We loved having breakfast at the terrace, however the guy working there in the morning seemed to be overwhelmed. Capuccinos and lattes took for ever, same thing to get tables cleaned and reset. The young gentleman working AM at the front desk was super helpfull and gave us some tips. On the other hand, the gentleman with glasses and white hair couldnt even recomend a nice restaurant close by. Lastly, our bedroom was horrible! super tiny. My in law made the same reservation that we did and they got a bigger room, they even had a balcony. This was very dissapointing. Location is great, super close to Piazza Spagna.

Upon arrival the hotel had overbooked so one triple room was in one hotel and the other triple room in another hotel. This was not ideal and although the hotel changed this the following night so the rooms were in the same hotel, the hotel staff did not deal with the inconvienience caused for the first night appropriately, which in my opinion shows poor customer service.

Our stay was ok. Breakfast was ok. The location was perfect. The staff were very pleasant. Did not appreciate getting forgotten to have our room cleaned and when it finally was, garbage was not discarded and the staff's water bottle was left in our room. The room was extremely small; no room for movement in the room.

The hotel is in a very good location, within walking distance of the Trevi fountain, Spanish steps etc. The huge problem was the bathroom, specially the shower. It was disgusting, full of mold and mildew. Looked like those walls had never been scrubbed. The only reason we didn't leave was that we were beyond exhausted coming off our cruise and we didn't want to deal with it. I alerted the front desk about this and was told that they had change ownership in January (I don't know what that has to do with cleanliness) and were trying to do better. The personnel were friendly and efficient. The hotel offered a life saving car service to the airport, so that was a plus.

Was amazing start to finish. The staff were amazing and constantly helpful

Lovely. It was very nice and centrally located. Staff couldn’t be any more helpful. Would absolutely recommend this hotel.

Hotel was clean and convenient

Great location. Hotel is very quaint and cute. Friendly staff. Beds and pillows we found uncomfortable and we could hear a lot of noise from neighbouring rooms from tv and general chit chat, so didn’t get greats nights sleep. Good selection of cereal, fruit and cold meat/cheese for breakfast.

Great location and superb value for money