Very nice hotel. Great bartenders and good breakfast. Staff were all helpful. The heat wasn’t working in our room and we had to be moved. Unfortunately the type of room we booked wasn’t available so they gave us breakfast vouchers for our stay. Either the buffet or menu items. Overall very comfortable hotel.
Brenda
Brenda (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月17日
Christine
Christine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Room with a view
Nice hotel and lobby in a good location. Great views of the mountains. Bed was not very comfortable and the pillows were flat. Had an issue with the coffee maker but they quickly replaced it.
Brad
Brad (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Sarah
Sarah (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月14日
Balcony in balcony room closed
Check in was great Larry the server was wonderful!
I was disappointed that we could not use our balcony as it had a closed. We also went down to use the pool that is typically heated, and it was cold and hot tub was out of order. It would’ve been nice to know that we were not able to use some of the amenities that we purposely stayed there to use.
MARIE
MARIE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月22日
Disappointing!!!!
Our recent stay was very disappointing. We were given the wrong type of room - queen bed and accessible vs king. We had a spill in our room with glass broken and no one came to clean for over 24 hours despite several calls and promises to fix it. No TV due to roof work. We were told there was no way to communicate because we booked through hotels.com
Carrie A
Carrie A (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月21日
Clean but amenities not working & active roofing
Clean hotel but zero amenities were working (direct TV was knocked out by the roofing crew we were not warned about prior to arrival. Super bummed.
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月20日
They should close during renovations
I had stated this property years ago and it was quite nice. My mother was passing away at the hospital here in Bend so we picked this is a special retreat. The front staff is amazing. Jonah and the other young lady were very kind and sympathetic to what ended up happening. The roof is being torn off so all day long you hear hammering, I figured it would be off for the weekend but evidently it’s seven days a week so they did let me find a better motel and not charge me for my second night that I had prepaid did not work as took the satellite off. I am not sure why they don’t just close the property during the renovation as the pool and hot tub did not work either , if it had not been for the desk, I would never use a Hilton property again even though we have been Hilton honors members
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Gregory
Gregory (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Josh
Josh (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月9日
Kenneth
Kenneth (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月7日
Laure
Laure (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月2日
Katie
Katie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月29日
Very nice hotel, large room. Easy walking to dining, shopping, concert venue.
Sheryl
Sheryl (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Gary
Gary (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月29日
Our room wasn't ready when we tried to check in, an hour after checkin time. Had to wait another half hour. Second time Hilton had done this. I wonder if it is because we booked through Expedia....
Tammy
Tammy (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
Loved
Joseph
Joseph (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月22日
Located near shops, restaurants, river.
David
David (1 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年9月22日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月21日
Conrad would be disappointed
Asked for help about tv remote and was never helped. Staff was throwing out glass bottles around 11pm. Then loud garbage trucks picking up at 530am. Mentioned at check out and received a flat uncaring response, “huh, that’s weird.” North end of building, room 02
Room had cobwebs and you had to have the shower drain position just right to keep it from plugging
Nice review view
Nicholas
Nicholas (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月20日
Room Too dark, only one sitting chair- room emty of furniture. Dangerous conditions in shower- no grab bars. Staff not knowledgeable about area, limited info. Couldnt answer most questions workout area sparse on equipment. How about some towels. We were not informed about limited room cleaning and when they did clean. Was sloppy.