Friendly front desk attendant and breakfast attendants. Clean room. Comfortable beds.
Margaret
1 晚家庭旅程
6/10
I reserved a suite but it was a basic double room. I paid more for a suite and I’m disappointed that was not the room they had for me. I will probably book directly with the hotel instead of through hotels.Com because of this. A coin laundry would have been helpful, had to use the hotel next doors.
Anita
3 晚家庭旅程
6/10
Cindy
1 晚行程
8/10
Kathy
1 晚行程
8/10
Rowena
1 晚行程
10/10
A good place to stay in Troy. Clean, friendly, and no issues.
真實旅客
1 晚友伴旅程
10/10
Jeffery
1 晚商務旅程
10/10
Stephanie
1 晚家庭旅程
8/10
Kevin
1 晚行程
2/10
Rooms were not ready until 6pm and we had to wait from 1:30 till then. The elevator was broken and we had to walk up 3 flight of stairs and we are in our 60 and 70’s.. Will never stay here again
Stacy
1 晚行程
8/10
Brent
1 晚行程
2/10
Jimmy
1 晚商務旅程
4/10
Waited an hour and a half to get checked. Check-in was suppose to be 3:00 and the room was not available due to not beong cleaned yet. I did not get into the room until almost 5:00. This made me late for an appointment that was extremely important. The room was relatively clean, but had issues with the thermostat, Wifi, and cable. Was not the beginning of a weekend that I expected. Very disappointed!!!
Wilson
2 晚友伴旅程
10/10
Ervin
1 晚行程
2/10
When we got to the property they sold room , therefore we had to drive 50 miles to have a room
Steve
1 晚行程
4/10
Benjamin
1 晚行程
8/10
Tiffany
1 晚行程
2/10
Stayed one night traveling.
Chose Hampton bc consistently clean.
What a bad decision!!!!
Bed sheets has hair and glitter and large stain. We requested new sheets and changed them. They did offer different room but we were already unpacked after 11 hours of traveling. Fabric chair in room had large stain. Entire place dirty. At breakfast no waffle mix. Desk manager said couldn’t give us a hard copy receipt and no free water for honor members. Then he said only other charge was for parking. Approximately $5. Plenty of parking bc no one there…now we now why. Another couple who are Hilton honor members said worse one they have ever stayed at too. Contacting Hilton about our experience
Gwen
1 晚行程
6/10
Paid $176 and the night before it was $88 at LaQuinta. It was cleaner. The bed was better and the bathroom better. For that difference in price I expected more.
Deborah
1 晚行程
8/10
Sink and bathtub drain very slowly. Several breakfast items not available
Rodney
1 晚浪漫旅程
10/10
Amazing hotel, great service
Ervin
1 晚商務旅程
10/10
Convenient
Glenda
2 晚家庭旅程
8/10
More expensive than Fairfield Inn, but no improvement in service or quality. Sb lower cost.