My room was comfortable, however after checking in and paying in full my bill plus deposit my credit card was charged the next day an extra $100.45. Was told i would get it back that day, then i would get it back the next day to i wasnt charged. Total lie very poor customer service. They dont want give cooperate phone number nor do they want you to talk to the Manager Sam. He is never available when i call
Katrina
Katrina (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 26 日
Solid for price
Pool isnt heated
Brandi
Brandi (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Marcus
Marcus (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 23 日
Why was I charged 2 times?
Gregory
Gregory (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 23 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
I enjoyed the breakfast beds were awesome all was great!
Bonnie
Bonnie (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 15 日
I cut my leg open and had to get 10 stiches because they had a table frame on the patio that was old and rusted to split open my knee . Treated me horribly after I told them what happened
Roquanda
Roquanda (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 31 日
Nikolas
Nikolas (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 21 日
5 Stars!
Always a 5 star stay at this hotel! Staff and hotel are top notch!
Alison
Alison (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Great Place to Stay
This is my go to hotel in Cincinnati! Hotel staff are super friendly and helpful and the hotel is a 10/10!
LaRhonda
LaRhonda (7 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
LaRhonda
LaRhonda (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Allen
Allen (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
The problem with the room was that the bathtub does not drain you have to stand there and hold it so that it will drain
Carrie
Carrie (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 6 日
Anna
Anna (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Our stay was great except for the cold pool
Yolanda
Yolanda (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 30 日
Frederick
Frederick (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 24 日
Landon
Landon (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 22 日
I had a really good stay id go back for sure just don't like that haven't gotten my 60 dollar deposit back yet
Sherry
Sherry (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
stephen
stephen (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 17 日
Charlotte
Charlotte (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 13 日
I would not stay here again. While checking in it was clear a group of young adults were having a hotel party and got in trouble the night before. They stood in the lobby threatening to shoot people and the hotel up. The room itself was clean but you could see dirt buildup on the floor in the corners.