Had to explain 3 times the need for a room
Close to elevator for spouse medical condition! Undergoing renovation. No lights by couch. Smelly heat. Unsafe bathroom lacking grab bars, very low toilet. Poor lightning and no fan.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
Would stay again
When we arrived the hotel's "system was down". They could not provide keys and had to take copies of our ID and credit card to be able to do so. Someone had to take us to our room to let us in. The wifi was down for at least 24 hours, if not longer.
The entire staff was kind, polite and very attentive. It was not their fault that the system was down, and they dealt with it as best they could.
Lisa
Lisa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
Excelente ubicacion servicio
Eduardo
Eduardo (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 6 日
The front desk employee varies, some are good, some are below average
Jaden
Jaden (7 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 3 日
Price changes without knowledge
Julius
Julius (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 2 日
We stayed here because it was close to Cleveland Clinic Hospital. The room was nice, clean, and had a comfortable bed
Lisa
Lisa (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Very good experience for not just me but for. The rest of our soccer team that stood there dying our tournament
karina
karina (7 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 31 日
It felt safe
Maria
Maria (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Emily
Emily (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 28 日
Great location, great staff
eric
eric (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 27 日
The place was nice, unfortunately one of the staff members were rude and passive aggressive. Town online page said that quiet time was 11. and the pool closed at 10. But was told that we had to be inside at 9:40. Besides that hotel is clean rooms are nice.
MARIA
MARIA (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Good nights rest
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 16 日
I got to stay in one week in two rooms. Different reservations.
The property and staff is not bad.
However the bathtub and grout lines are horrible, in both rooms.
In one of the rooms the bathtub faucet wouldn’t stay in the hot water position it move to cold by itself, I had to keep an eye on it and move it back.
The breakfast buffet not bad at all .
However the 2% milk had gone bad, I noticed when I put it in my coffee. They need to pay more attention to it.
If I need to come back to Weston I would probably look somewhere else.
Karel
Karel (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 10 日
Muy buen hotel y nos resultó excelente la ubicación pues somos pacientes del Cleveland Clinic y nos quedaba a 2 minutos!! Volveremos de nuevo! Las chicas del Staff son muy serviciales y dispuestas y el personal de limpieza también
Luz
Luz (13 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 7 日
The room was clean. I did like that we were in a room beside a child that screamed and banged until 2:30 in the morning after we notify the staff twice and nothing was done.
Edward
Edward (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 6 日
Anna
Anna (3 晚行程)
Orbitz 真實旅客評價
8/10 很好
2025 年 4 月 30 日
Great hotel, the bathroom could be upgraded the tubs are refinished and you have to be really careful get in and out of the tub. Almost slipped a couple of times and I was beening really careful!