柏林瑞享酒店 - 柏林

除了廁所清潔尚有輕微不足外，其他一切皆在水準之上，下次還會再來。

very good

乾淨舒適

Rooms were very nice and clean. Toothbrushes were available if asked.

This was mostly a problem about the hotel being understaffed on Silvester - more than 100,000 people visit Berlin – both check in and check out involved long lines because only one person was on duty – not her fault. My room, however, was both freezing and dirty – the counters in the bathroom are black granite and what looked like a pattern in the stone was smears of toothpaste from the previous guest. Again, this is not to fault an individual, but the management for understaffing during a busy period. The brochures in the rooms list various available amenities – extra blankets, comfortable pillows, hot water bottles – why not just provide them? The last thing I wanted to do after waiting in the lobby for 30+ minutes to check in was further interaction with the harried staff over this and that. Also, although the location says Kreuzberg, in my mind this is Mitte – Yorckstraße is another stop away on the S2. The hotel is convenient to Berlin's massive transit system so if you know how to use the MVG it is in a convenient location.