I’ve used Expedia for many reservations in the past and intend to continue using them as I am a frequent traveler, but was very disappointed with this one. I reserved 4 rooms for the wrong day (Friday) when I meant to reserve for Saturday. Immediately I tried to cancel online and was unsuccessful, I called Expedia on 4 different occasions trying to change the date for the following day. I had to pay for another 4 rooms for the following day. When I got back to the states (Florida), I received an email stating the property would not refund my reservation or help me correct my mistake. I was disappointed in the way I was treated by Expedia and the hotel in what was supposed to be a simple solution to a common mistake. Since returning home I’ve made more reservations hoping this never happens to me again.😒
Marcos
Marcos (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
RAS
René
René (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
Déçu
Chambre donnant sur la rue trop bruyante et petit déjeuner très moyen
Fiordaliza
Fiordaliza (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 17 日
Hotel com excelente localização,o atendimento é ruim ,as pessoas riem dos turistas,o check in nao pode ser feito nenhum pouco antes ,me colocaram em quarto errado ,porém depois fizeram tudo certinho ,agradeço muito .
Cássia
Cássia (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 3 日
The service is great. The rooms need to be renovated. The drawers do not close correctly and the mattress is uncomfortable.
Cherity
Cherity (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 24 日
Good to meet the area on foot.
Great please to stay and get to know the surrounds on foot.
Muy buena ubicación con algo de ruido. Habitación muy pequeña sin escritorio para trabajar ni silla.
jorge
jorge (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Sergio
Sergio (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Jan Erik
Jan Erik (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Jane
Jane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Excelente ubicación
Excelente ubicación, super fácil para salir a cualquier lugar, cómodo limpio y el personal muy amable.
El precio es muy bueno.
Paty
Paty (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Charles
Charles (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Nice Hotel
Nice hotel in the heart of zona colonial
Victor
Victor (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Bonita
CARLOS
CARLOS (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Great location
Alexander
Alexander (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 11 日
I love this place I don’t have anything negative to say! The staff were very kind and attentive. The rooms are beautiful and well kept! This hotel is in the best spot in the zona colonial it’s walking distant to all the best spots!
Otany
Otany (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 11 日
Excelente ubicación, a unos pasos de todo
Jesús Manuel
Jesús Manuel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 11 日
The staff is very friendly and educated! The property is small but for couples is perfect the hotel comfy and very clean
Bernabela
Bernabela (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 10 日
John
John (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 8 日
Mi habitación no fue lo que pagué ni de acuerdo a las fotos de mi reserva. Pedí cambio y muy ruidosa y con mobiliario desgastado y no todo funcionando