I had read the reviews before I arrived so I was prepared for anything..
At check-in, person not hospitable. Only asked if I was checking in and my name. He proceeded to check me in and gave me the room keys.. not much communication from him.
Room was dated. Sofa a little uncomfortable for our 3 night stay, but we managed. Ice maker didn’t work in our full size fridge. Same young man said I could get ice from the breakfast area… but it was out. Decided to deal without it til next day.
Snow arrived as planned. We were prepared with enough food during our stay.
Breakfast was very limited that morning because no employees could make it in to work… front desk staff had to do best they could with housekeeping duties (washing/folding towels). No housekeeping during our stay. I was able to get fresh towels though. I did see trash in trash cans by elevators that others have mentioned in previous reviews….. At least it was IN and around that can and not spread all over the halls.
Tricia at the front desk was very nice and helpful during our stay….
Would like to mention bathrooms on first floor seemed like they got no attention during our stay..
Overall, we had a nice stay and would return in the future if ever in the area again.
Sharie
Sharie (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月11日
Overall our stay was good. They have an awesome continental breakfast. So good! Enjoyed the indoor pool and hot tub. Although the pool was really cold. It’s definitely not heated. I will say the room could’ve been a bit cleaner. Mostly pictures hadn’t been wiped down and the front of the dishwasher wasn’t clean. The hallways needed to be better maintained too. But overall, I would stay here again. Location is great. Lots of restaurants and things to do with your family nearby.
Tiffany
Tiffany (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月9日
Overall, our stay was good. The heat and air in our suite was broken and did not work during our stay. The pool was great and the proximity to the convention center was extremely convenient!
Lara
Lara (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
2nd stay definitely recommend
We attended for a gymnastics meet across the street at the convention center. Extremely convenient, decent breakfast with to go boxes. Clean and comfortable rooms. Elevators were very slow but it was busy so this was to be expected. Well lit parking.
Jessica
Jessica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Alan
Alan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Will return
Great service, all employees were helpful and super friendly.
Andy
Andy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月4日
Pretty good value for the money
We just needed the room for the night to rest on our way from Florida. The rooms were pretty clean but not immaculately. The furniture was VERY dated. Table was very marred on the top. Couch and chair fabric was then worn and overall dirty looking. There was a dishwasher but no soap to use in it. The bathrooms were clean though, and the beds were very comfortable!!
Rachelle
Rachelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月31日
Cody
Cody (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月31日
Worst hotel. Do not stay here.
Jay
Jay (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月30日
DARRELL
DARRELL (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Alright the place just cleaner
Jorge
Jorge (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月29日
Don’t stay here
Terrible place. Don’t bother staying here. Room was not very clean. We had no towels. Black hair in bathroom. The hotel floors were filthy. Probably not vacuumed in days. Each floor had piles of garbage outside the elevator doors by the garbage cans. Then they hit you with a surprise $18.00 parking fee
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
Jeffrey
Jeffrey (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月25日
The room had a handicap bath/shower. We would have preferred a regular tub/shower room.
Elma B.
Elma B. (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月10日
Juha
Juha (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月2日
Cleaning issues
Dirty.
Our room was smelling cigarette and the restroom’s cleaning was poor. The shower curtain was nasty and smelling very bad. The room was old with the furniture in bad condition. The pool and lobby were the good part.
marcos
marcos (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月29日
Dirty hotel
Very dirty hotel.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月27日
Could have been better
On a positive note, I had a nice, comfortable room. The space was well planned with an actual refrigerator, desk and a couch. The location in downtown was convenient and walk friendly.
On the downside, room 314 was on the side of heavy, roadway traffic. The off ramp was directly below my window and traffic noise affected my sleep. The shower was nice but had an annoying drip.