In Downtown Cancun, Mex Hoteles offers a vibrant atmosphere with a bar, restaurant, and outdoor pool. Stay productive in the 24-hour business center or break a sweat at the gym; then unwind in your room with free WiFi. The helpful staff has left previous guests feeling right at home.
Puerto Cancun Marina Town Center - 3 min drive - 2.1 km
Ultramar Ferry Puerto Juárez - 5 min drive - 3.2 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive
Tulum Intl. Airport (TQO) - 148 min drive
Restaurants
Subway - 8 min walk
McDonald's - 3 min walk
El Paisano Del 23 - 9 min walk
Taqueria Coapeñitos
Ty-Coz - 5 min walk
About this property
Mex Hoteles
Mex Hoteles puts you a short five-minute drive from Plaza Las Americas and Ultramar Ferry Puerto Juárez. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool and a snack bar/deli. The helpful staff and location get great marks from fellow travellers.
Languages
English, Spanish
At a glance
DONE
Hotel size
100 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Snack bar/deli
Working away
24-hour business centre
4 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Luggage storage
Multilingual staff
Pool loungers
Facilities
Mosquito nets
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
49-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for USD 25 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun
Frequently asked questions
Does Mex Hoteles offer free cancellation for a full refund?
Yes, Mex Hoteles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mex Hoteles?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Mex Hoteles?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mex Hoteles?
Yes, there's free self parking.
What are the check-in and check-out times at Mex Hoteles?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in is available.
Is there an on-site casino at Mex Hoteles?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are both nearby.
What is there to do at Mex Hoteles and nearby?
Mex Hoteles has an outdoor pool and a fitness centre.
Are there restaurants at or near Mex Hoteles?
Yes, there's an on-site restaurant.
What's the area around Mex Hoteles like?
Mex Hoteles is in Downtown Cancun, a short 10-minute walk from Benito Juarez Municipal Building and 10 minutes' walk from Mercado 23. Travellers love the hotel's prime location.
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Mex Hoteles Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Shower
Location
Water
Restaurant
Air conditioning
Lobby
Food
Bar
Reviews
10/10 Excellent
13 Aug 2025
Easy and great for a cheap location to stay with multiple touristy locations nearby
Marcos Paulo
Marcos Paulo, 3-night trip
8/10 Good
3 Jul 2025
We liked the place 😀
Francisco
Francisco, 2-night trip
10/10 Excellent
10 Aug 2025
Very good
Sanjida
Sanjida, 5-night trip
10/10 Excellent
6 Mar 2025
Great
Ahmed
Ahmed, 7-night trip
8/10 Good
17 Nov 2024
We were only there one night, but the location was absolutely perfect to get to and from the ADO bus station! We were able to grab a quick and tasty brunch nearby in the morning as well at Bao Vegan :)
Evann
Evann, 1-night trip
10/10 Excellent
9 Jan 2024
Great location,great love to stay
Manuel
Manuel, 4-night trip
10/10 Excellent
23 Jan 2025
Good
Miguel
Miguel, 1-night trip
6/10 Okay
5 Feb 2025
The service was great, the only problem with this hotel is that it seems like they are on low budget, many stuff must to be fixed, we had very bad water pressure,and the ac wasn’t working properly, so it was hot in the room
Alexander
Alexander, 1-night trip
8/10 Good
8 Mar 2024
Good location
Paula
Paula, 5-night trip
10/10 Excellent
20 Feb 2024
The staff were very friendly and the room was comfortable! Loved the rooftop restaurant and billiards table!
Nyah
Nyah, 1-night trip
10/10 Excellent
31 Mar 2024
Its a convenience and comfortable hotel in cancun if you go fo errands to the city.
Freddy
Freddy, 2-night trip
10/10 Excellent
18 Dec 2023
I was impressed with price, location
Neff
Neff, 1-night trip
4/10 Poor
23 Jan 2024
Just, good location..
Nagil
Nagil, 8-night trip
8/10 Good
14 Dec 2023
Great location in downtown Cancun and across from the DO station
Mayke
Mayke, 1-night trip
10/10 Excellent
22 Jul 2024
Good for the money
kevin
kevin, 2-night trip
10/10 Excellent
4 Oct 2024
Everything ok
ALHELI
ALHELI, 1-night trip
10/10 Excellent
3 Jan 2024
Very nice place, walking distance to a lot of shopping, bars and restaurants. The only down side was no hot water in the showers and you have to take a cab to the beach
Chad
Chad, 8-night trip
10/10 Excellent
26 Feb 2024
Everything was beautiful
Vincent Jamal
10/10 Excellent
20 Jan 2024
Nice man that checked me in!
Donald
Donald, 1-night trip
6/10 Okay
25 Dec 2024
What you'd expect from an inexpensive tourist hote
Hot water didn't work at first. Half the lights worked. The room was missing appliances like a hair dryer, etc. loud slamming and scraping sounds at night. Two days of cold showers before they fixed the issue. Otherwise, the bed was relatively comfortable and the AC got cold at night.
Ian
Ian, 3-night trip
4/10 Poor
25 Dec 2024
Hotel management gave me a room that someone else already checked into and I got walked in on. The toilet in the new room room wasn’t working, though maintenance did come to take a look at it asap. The room floor was a bit dirty. The hot water never got hot.
Brandy
Brandy, 1-night trip
8/10 Good
22 Feb 2024
Good sized gym there. Property is convenient and walking distance to everything. Overall good price for central areas. Bathroom shower wasn’t great but not bad otherwise.
Joelene
Joelene, 2-night trip
6/10 Okay
18 Jul 2024
The staff are not so acomodating.
Nathaniel Bello
Nathaniel Bello, 4-night trip
10/10 Excellent
16 Feb 2024
Excellent costumer services
Johnny
Johnny, 2-night trip
8/10 Good
2 Apr 2024
Close to transportation, people very helpful.
I didn’t like the shower, no hot water.