Recommended this good quality hotel, I stayed for 3 nights, there is no refrigerator in the room, the service and facilities are very good.
CHING-PIN
CHING-PIN (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 12 月 2 日
CHING-PIN
CHING-PIN (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2022 年 11 月 14 日
Disappointing service
The property is well designed and well fitted. Location is perfect and just doorsteps to main attractions at city centre. However, the service was terrible and I'm unable to reach any staffs during my visit. No one at the front counter during check in, so I used the app to check in. Would love to check the potential of late check out but I could reach no one by call/ in app chat box - which is not functioning at all. When I went down to front desk in the next morning, the female reception was so blunt and said no one can be offered late check out today - which I supposed to entitled a 2 hours late checkout as a gold member. (Not to mentioned I have already sent an email to check but with no reply before my visit)
Moreover, I've got all my payment settled with hotels.com during booking, and I still got another invoice from the hotel charging me the room rate after auto check out. No one is getting back to me into this matter afterwards.
I think the hotel is obviously understaffed and management have to make some move about this.
Joan
Joan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 8 月 30 日
Very clean and new
XIAOXIAO
XIAOXIAO (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 10 日
Lovely stay
Lovely hotel, really clean and staff helpful good facilities breakfast was a little cold and only one toaster which causing a delay
Emma
Emma (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 8 日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 8 日
Awful service
Tried to over charge me £75 each for breakfast then took 40 min to correct the error
Wayne
Wayne (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
Christopher
Christopher (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Angela
Angela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
CLEAN
The hotel is spotless from the front door to your room, bathroom really clean and feels a very safe hotel too
Jack
Jack (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
William
William (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Beautiful hotel. I paid extra for a deluxe double room, which was lovely overall. However, one downside—never mentioned during booking or at check-in—was that the room didn’t have an external window. Instead, it faced the bar area, so there was no natural light in the room.
Sean
Sean (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Excellent- Thank you Staff
I’m just about to check out of this absolutely lovely hotel. It’s in a great location. Staff were some of the best in any hotel we’ve stayed in.
Room is very nice. Bed extremely comfortable.. I slept like a baby! Great little touches like Elemis shower gel, shampoo and conditioner included.
Coffee, tea and biscuits provided. I need to find myself some of those ‘bara brith’ biscuits. Being from England Ive not had them before, but they were delicious!
Would definitely return here. Thanks for having us.
Gemma
Gemma (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Great stay, really lovely rooms and overall a great place.
Jordan
Jordan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Chris
Chris (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Lee
Lee (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
Mary
Mary (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
Jeremy
Jeremy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Catrin L
Catrin L (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 21 日
Ayman
Ayman (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Lovely check in by the staff late at night and they were very kind and offered me a chair as they could see I was struggling after competing in an event.
Natasha
Natasha (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 20 日
Charlene
Charlene (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Great stay
Lovely hotel. The most comfortable sleep in ages. Lovely products.