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The Parkgate Hotel

4.0 star property
Hotel with spa, near Principality Stadium

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Parkgate Hotel

Exterior
Reception hall
Infinity pool
Exterior
Bar (on property)
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service

Feel at home (5)

  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Hair dryer
The price is $117
includes taxes & fees
$97 per night
Jan 19 - Jan 20

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | In-room safe, desk, laptop workspace, free WiFi

Deluxe Junior Suite

Highlights

Air conditioning
Heating
LED TV
Bathrobes
Hair dryer
Private bathroom
Electric kettle
Mobile key entry
  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

In-room safe, desk, laptop workspace, free WiFi

Standard Double or Twin Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Mobile key entry
In-room safe
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Mobile key entry
In-room safe
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, free WiFi

Superior Double Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Mobile key entry
In-room safe
  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, laptop workspace, free WiFi

Deluxe Suite

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Bathrobes
Hair dryer
  • 710 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, desk, laptop workspace, free WiFi

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Separate bedroom
Deep soaking bathtub
  • 657 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, laptop workspace, free WiFi

Deluxe Double or Twin Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Mobile key entry
In-room safe
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | In-room safe, desk, laptop workspace, free WiFi

Superior Suite

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Bathrobes
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

In-room safe, desk, laptop workspace, free WiFi

Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Electric kettle
Mobile key entry
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Cardiff Marriott Hotel

Parking available
Internet access
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1005)
The price is $83
includes taxes & fees
$69 per night
Jan 12 - Jan 13
Cardiff Marriott Hotel
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About the neighborhood

Map
Westgate Street, Cardiff, Wales, CF10 1DA

What's nearby

  • Principality Stadium - 2 min walk - 0.2 km
  • Cardiff Castle - 5 min walk - 0.4 km
  • Cardiff International Arena - 8 min walk - 0.7 km
  • Cardiff Bay - 16 min walk - 1.4 km
  • Cardiff University - 19 min walk - 1.6 km

Getting around

  • Cardiff International Airport (CWL) - 42 min drive
  • Bristol International Airport (BRS) - 87 min drive
  • Cardiff Central Station - 7 min walk
  • Cardiff (CFW-Cardiff Train Station) - 7 min walk
  • Cardiff Queen Street Station - 11 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Lezzet - ‬1 min walk
  • ‪BrewDog Cardiff - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

The Parkgate Hotel

At The Parkgate Hotel, you'll be within a 10-minute drive of Principality Stadium and Cardiff Bay. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights at this eco-certified hotel include a fitness center and a bar/lounge. Fellow travelers say great things about the comfortable beds and helpful staff.

Languages

English, Welsh

At a glance

Hotel size

  • 169 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 44

Room amenities

Be entertained

  • 49-inch LED TV

Home comfort

  • Air conditioning and heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Sorting Room - Onsite brasserie. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 28.00 for adults and GBP 14.00 for children

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Does The Parkgate Hotel offer free cancellation for a full refund?
Yes, The Parkgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Parkgate Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Parkgate Hotel?
Sorry, there's no onsite parking at The Parkgate Hotel.
What are the check-in and check-out times at The Parkgate Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at The Parkgate Hotel?
No, this hotel doesn't have a casino, but Les Croupiers Casino (5-min drive) is nearby.
What is there to do at The Parkgate Hotel and nearby?
The Parkgate Hotel has a spa and a fitness center.
Are there restaurants at or near The Parkgate Hotel?
Yes, there's an onsite restaurant, The Sorting Room.
What's the area around The Parkgate Hotel like?
The Parkgate Hotel is in Cardiff City Centre, a short 7-minute walk from Cardiff Central Station and 2 minutes' walk from Principality Stadium. Travelers say the local area is very central perfect for shopping.

Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Felicity, 1-night trip
Verified Hotels.com guest review

6/10 Good

Margaret, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Diane, 1-night trip
Verified Hotels.com guest review

6/10 Good

Beware for random charge by the night shift team
We had a good stay at the park gate. This was our 2nd visit. We requested feather free pillows and upon the arrival the lady at reception didn't know so asked a colleague who confirmed they were all foam which was fine. The rooms themselves are all lovely. We did find some hair in the shower left from previous persons but apart from that the room was spotless. We found it hard to regulate the room temp one minute was boiling the next was cold. Final then on checkout we had noticed that we had received a £185 charge on our card. I asked the lady at checkout why and she was not able to answer so called over her manager Richard. Richard proceeded to tell us the night shift accidentally charged us and that the refund would be issued in 2 to 3 days. The worst part about it is the word sorry didn't leave any of the staffs mouths they just said thanks for understanding. If you have made a mistake guys. Apologize it doesn't take much. If I was the owner of this hotel I would reconsider my reception team as they have poor knowledge of the hotel and lack etiquette
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

First class hotel. Would stay here again.
4-night family trip
Verified Hotels.com guest review

4/10 Fair

Rhidian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Queen room
Lovely stay here. Only downfall is theres no parking. Had to park 12 minutes walk away
Sarah-Jane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rachel, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend break
Very well placed but no parking. Reception staff did recommend the train station parking which was fine. Lovely helpful staff and generally a good hotel.
Mark, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fabulous hotel. Really central.
Mel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hannah, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Amazing room, nicest we’ve stayed in
Gethin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lindsey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely quality hotel
Lovely quality hotel right in the centre of cardiff. The rooms are a quiet iasis with great shower and comfortable bed and pillows. The breakfast was lovely with a full choice of food. The only problem is the parking. We parked close by in the railway car park at 13.90 for 24 hours. Will definitely use this hotel again
Michael, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Not good
At first it seemed nice in first sight but we had a few issues first was the tv and phone wasn’t working spoke to the front desk about this nothing resolved from that, we was in the side near the smoking area, so could hear other guests shouting and swearing all night as they had a party, bath robes had stains on them, also drinks where extortionate prices at £18 a cocktail spoke to the guy and the bar about the issues we had and he just laughed it off, not even a offer for a complimentary drink, I couldn’t pay for the drinks as there till went down so had to wait around to pay, for £200 a night wouldn’t stay again sorry
Stained robes
Not the nicest of views
Jordan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

sally, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved our stay at the hotel, the poor staff were dealing with some technical issues but remained very calm and polite even when the pressure was high.
Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous hotel, great service and wonderful breakfast. Will definitely say again
Martin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing.
Very disappointing. I fully appreciate that the power cut, and the fire alarm is not the fault of the team at the hotel, but the lack of communication, and the attitude of the receptionist on checkout was very poor. No information was forth coming amd you had to keep asking for detail. We did get a note popped under the door later in the day. Was all a too little to late. Expect better drom the Celtic group.
John, 2-night family trip
Verified Hotels.com guest review