Recommended this good quality hotel, I stayed for 3 nights, there is no refrigerator in the room, the service and facilities are very good.
CHING-PIN
CHING-PIN (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2022年12月2日
CHING-PIN
CHING-PIN (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2022年11月14日
Disappointing service
The property is well designed and well fitted. Location is perfect and just doorsteps to main attractions at city centre. However, the service was terrible and I'm unable to reach any staffs during my visit. No one at the front counter during check in, so I used the app to check in. Would love to check the potential of late check out but I could reach no one by call/ in app chat box - which is not functioning at all. When I went down to front desk in the next morning, the female reception was so blunt and said no one can be offered late check out today - which I supposed to entitled a 2 hours late checkout as a gold member. (Not to mentioned I have already sent an email to check but with no reply before my visit)
Moreover, I've got all my payment settled with hotels.com during booking, and I still got another invoice from the hotel charging me the room rate after auto check out. No one is getting back to me into this matter afterwards.
I think the hotel is obviously understaffed and management have to make some move about this.
Joan
Joan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年8月30日
Very clean and new
XIAOXIAO
XIAOXIAO (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月9日
George
George (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月8日
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月8日
Gareth
Gareth (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月7日
alan
alan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月7日
Faultless
Amazing room. Amazing facilities. Can’t wait to go back
Jamie
Jamie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月5日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月4日
Wonderful hotel,lots of amenities in the city centre
Peter
Peter (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月4日
Nice place, but the additional £30 charge to use the pool for 45mins is a joke. Also no car park discounts. We won’t stay again
steve
steve (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月3日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年3月1日
Daniel
Daniel (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月28日
Odhran
Odhran (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月28日
Great stay
Great location and lovely room - staff were very friendly and helpful and made for a fantastic stay
Jonathan
Jonathan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月27日
Scott
Scott (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月27日
Disappointed Parkgate
For the amount paid £870 for two nights did not include breakfast. Ordered breakfast to the room for 10:00 am Saturday morning delivered 30 minutes late without tea/coffee £40 for two. Tried to book dinner on Friday night to no avail. Not 4 star by any means sorry
Brendan
Brendan (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月27日
Oliver
Oliver (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月25日
Nice but inconvenient
The hotel is a recently renovated post office. It has an old-world charm and is very comfortable. The staff were amazingly friendly and helpful. However, there is no way to drop off bags and no parking close by which was very disconcerting, especially for tourists with luggage. While the room was beautifully fitted, they only window overlooks the bar with live music until late night.
SHELLEY
SHELLEY (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月21日
Could be better for the price
The hotel is beautiful and the room was very comfortable with a massive bed and lovely shower. I did find the staff weren't particularly helpful when I was checking in and I had to ask for several things to be explained, like where breakfast is served and where to go, etc.
My room was at the back of the property and the window faced a very brightly lit stairwell opposite which illuminated the edge of the blackout curtain as if it was daylight overnight. There was also no net or voile curtain to allow you to open the blackout blind to use the natural light whilst dressing as lots of windows had a large view straight into my room.
Breakfast was plentiful and beautifully served but I felt some of the items could have been cooked a little longer.