Check in was delayed by 1hr 20 mins room wasn't ready. Couldnt eat in the restaurant as there was a function and bar food stopped serving at 6:30. No plates or mugs at breakfast
ANN
ANN (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Ian
Ian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Juliana
Juliana (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
Great hotel, would stay again
There is ample parking on site and guests need to check in their vehicle reg at reception or you will be fined.
Check in was very quick and the lady on reception was very helpful. The reception area / foyer looks upmarket.
The rooms are dated and basic but were spacious and clean with everything you needed.
Both rooms had balconies however we were umable to use them as they were undergoing repairs.
The bathrooms have shower gel, hand wash and body wash all provided. The water is extremely hot (there are warning signs) and of a could water pressure.
We didn't use the spa facilities but they looked good.
We were given the option to add extras/upgrades at a discounted price prior to arrival however we decided against it. We changed our mind about breakfast so unfortunately didn't benefit from the £10 offer so paid £14.95 on the day. The staff in the restaurant were again incredibly polite and efficient but the food and drink was poor. The juices were all very watery and not drinkable. The hot food selection was cheap (somewhat understandable with it being an unlimited buffet) and over cooked.
I also found a hair in one of my eggs. The HP sauces were all on their last dregs and needed throwing away.
The waiting staff were attentive good at replacing food which was nearly empty and removing used plates etc once finished.
The breakfast really let the stay down and if we hadn't had it, I would have given it 5*
Letitia
Letitia (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月16日
Kevin
Kevin (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月9日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Awful juice
Well after a very restful night and feeling fresh i was very disappointed in breakfast the orange juice and apple juice was watered down i presume for it to go a longer way having said that it tasted disgusting. On my next stay i will not be having breakfast
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月27日
David
David (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月23日
One night business stay
Comfortable clean hotel, modernisation required.
Scott
Scott (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月21日
Appalling
Our stay was not at all what we was expecting, the food was inedible the first night so we had to travel out for breakfast lunch and dinner every day after, our bed was so uncomfortable due to feeling every spring and my partners back completely seized up and she was in agony which we reported. We also had a half drunk bottle of water in our room when we first arrived and there was the same rubbish in the lift for four days! Only one lift out of three was working during our entire stay. On the Sunday the only bar in the hotel was closed all day so couldn’t get any drinks. The remote control in our room was filthy dirty and sticky and the ashtrays in front entrance were overflowing for our entire stay.
This was supposed to be a romantic weekend away and ended up being a nightmare we could not wait to get out of
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Excellent Stay
We arrived quite late but were greeted by the lovely man on the desk who was extremely helpful and happy (considering it was late at night).
The room was a family room with a king bed and two singles, handy as my sons are 'young adults'. No windows in the room but this wasn't a problem as we had Velux windows (and it was late at night), but in the morning plenty of light when the blinds were opened. The room was adequate for what we wanted including tea and coffee facilities and also bottled water, which was appreciated, along with the biscuits.
We slept very well and the bed were extremely comfortable, so much so that we had a lie in the next morning so didn't really see much of the facilities the hotel had to offer.
Nicola
Nicola (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月17日
Unfortunately the shower was terrible, it was hot, but extremely slow
christopher
christopher (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Pleasant experience
Really pleasant staff, check in/out very smooth. Pool area lovely.
Bed very comfy.
Carpet is a bit dated in places (lifts & bedroom). Few maintenance problems in bathroom, but advised at check out.
Beth
Beth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Beautiful place
This was a rare find and lovely big clean room with excellent facilities. The check in was seamless and our fantastic reception agent was kind, helpful and knowledgeable. Thank you!
Marcus
Marcus (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月6日
Frequently used hotel getting tattier
Having stayed here many times over the years, I've seen some changes. The bedrooms are generally still in good condition, although the TVs are quite dated. The general upkeep of the hotel is good. The gym equipment is pretty modern, although frustratingly the running machines appear to only allow 30 minutes at a time.
The dining area is one area that really is looking shabby, particularly the seat coverings. They look like builders have been allowed to sit on them with their work clothes on. It's bad enough at breakfast time but it would certainly put me off dining there. Generally, the breakfast is good. However, the fruit juice is pathetic as it appears to be powder based and very very waters down. A quick look around the tables highlighted the issue as there were many left over glasses of the stuff. It's not the first time I've seen this here and perhaps says something about how the staff care about customers.
DAVID
DAVID (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月30日
Hayley
Hayley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Sureya
Sureya (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月29日
Alex
Alex (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月16日
the wardrobes seems to be outdated and doesn't match the room interiors. I would suggest either new sets or built in, to adapt to current needs.
Also, instructions on how to operate the R/C for the air conditioner.
Joel
Joel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Renee
Renee (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Irene
Irene (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月15日
Could do with makeover and windows down the side of reception full of cobwebs , saturday afternoon 4 o clock bar shut but been in alot of hotels but never before have i seen a bar shut at 4 especially when you want to chill on back patio so poor
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年9月15日
Stuart
Stuart (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
The property value for money is one of the best i've stayed in
All of the staff have been really welcoming and friendly, in particular jose and satnam in the restaurant were great
I liked the spa facilties and found them pleasant and relaxing
Room is quite simple but ticks all the right boxes
The hotel has numerous bars as well as the restaurant so there's no lacking there
Really pleasant stay