Staff Jafranco is good and helpful for booking taxi from hotel to airport. However, hotel surrounding area is not safe and a lots of African, Indian, and other minorities are hanging around. Perhaps they are living nearby but for tourist definitely is not a good place to stay although hotel is close to Napoli Central Station. In addition, we found out that a kettle is not clean and it seems like some stain or bubbles inside when we boiled some hot water.
Fanny S Kuen
Fanny S Kuen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 14 日
雙人房間空間不大,廁所淋浴空間較小,床具舒適乾淨,早餐豐富!
HsiaoTing
HsiaoTing (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 12 日
HsiaoTing
HsiaoTing (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2017 年 10 月 20 日
Breakfast is really good
Breakfast is really good!
The location is close to central station, but not safe around hotel, many people look not nice around hotel.
Witnessed robbery in burgur king close to central station.
Room in hotel is good, clean and tidy, but there is some mosquitos in room. So if it could provide some kind of tool insect repellent, it will be better.
真實旅客
10 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2015 年 8 月 15 日
Nice
perfect location
LAI WAH
Hotels.com 真實旅客評價
6/10 不錯
2014 年 8 月 14 日
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2014 年 6 月 2 日
near the train station
the hotel is one of the international hotel chain that we had a good experience in Frence. This time we reserved this hotel chain in Naples with a good expression.That day when we got the hotel, the staff of the reception introduced the taxi trip of Pompeii and Sorento actively with price of 190 Euro. Then he reduced to 100 Euro when we considered it expensive but the talk stopped by the reason that we can not take a whole day to go. Next day we found the train ticket is 2.9 Euro to Pompeii and 6.5 Euro to Sorento when we was at the local train ticket office. In Sorento tourism bus ticket is 10 Euro and we took 20 Euro to have a visit around the town and have a look of sea beach scenery . We had a confusion about the staff whether introducing trip was a item of his job.
李小泗
Expedia 真實旅客評價
8/10 很好
2013 年 8 月 16 日
best western is always good~
good location,and is qualified for 3 stars~
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2013 年 5 月 30 日
Besides an unfriendly staff, All are good!
As the breakdown of the ratings, all are good, location, clean, facilities, conditions....etc. However, one of the staff (day shift at counter) is extremely unfriendly, and unwilling to answer any common enquiries like wifi password, keep key when going out ....etc.
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2013 年 2 月 14 日
5-min walk from train station, easily access to gd restaurants n shops.
A. Lee
Hotels.com 真實旅客評價
10/10 完美
2012 年 2 月 6 日
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 14 日
Andrés F
Andrés F (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Chambre un peu petite mais très bien. Nous avons prit une chambre supérieur, elle était moderne.
Petit déjeuné très bon et varié.
Espace salon/bar très bien.
Nous avons aimé notre séjour!
Alexia
Alexia (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Cómodo pero la zona no está linda
El hotel está bien, lo escogimos por ser cadena de Estados Unidos, el desayuno en general rico y variado para ser Europeo. Los cuartos pequeños. Lo único que no nos gustó fue la zona, hay mucho migrante “homeless” de África en las calles, las calles muy sucias, pero siempre había policías vigilando. Lo único bueno de la zona es que está cerca de la terminal de trenes y del metro.
Renata del Rocio
Renata del Rocio (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 30 日
Was only here for a stopover after a late flight. Hotel is in a great central location, welcoming and clean. Ideal for us
Kenneth
Kenneth (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 27 日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Naples was good
Loved it and great location
James
James (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
olufemi
olufemi (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 25 日
It was ok
Deepak
Deepak (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 2 日
Nice and renovated, but lock did not work on door.
wagish
wagish (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 2 日
NAOHIRO
NAOHIRO (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 12 日
Todo muy bien
MANUEL SALVADOR
MANUEL SALVADOR (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 4 日
The hotel is great. The staff top. Clean and efficient. Just the water at the shower was not good enough.
Valeria
Valeria (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 24 日
Property was fine, not sure I would stay again. Area around hotel appeared a little rough, not sure it was unsafe as much as the streets were dirty with many locals hanging around. It is a 5 min walk to Termini and there are many restaurants very close by. We went on 2 tours and the meeting point was at a hotel that was a short 10 min walk. Location was convenient.
Staff was helpful. Rooms were small and dark, and did not get much daylight. For the price and the amount of time we spent in the room it worked out well.