Traumlage, rundherum seichtes, kristallines Wasser
Hotel hat eine Traumlage, Strände sehr schön, kristallines Wasser.
Einrichtung etwas veraltet, v.a. das Bad ist unpraktisch und eng. Dafür haben Zimmer eine atemberaubende Aussicht aufs offene Meer.
Morgendlicher, lästiger Kampf um Liegestühle, oft zu wenig Badetücher. Buffet gut und abwechslungsreich. Service an der Bar top. Service allgemein unfreundlich.
Daniele
Daniele (4 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月15日
Mia Reef Is;a Mujeres
Fantastic location. Great staff but the place is really run down and due for renovation. Also noticed less staff to keep the place clean compared to other resorts and hotels in Cancun. For example you will dirty glass windows around the property and not enough employees to keep them clean everyday.
Even at their seat down Mexican restaurant all widows are old and foggy and should b erepalce.
Galeeb
Galeeb (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月13日
Mia Reef Isle Mujeres
Super fantastic staff.
Food is just okay and the facility is really run down.
They definitely need a renovation.
Kudos to super friendly staff A++ people at the front reception and at the restaurants.
Beautiful resort area with the water but very run down.
Till the renovate the price should not be more than $250 a night for 2 people for their villas.
Galeeb
Galeeb (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月13日
Achtung: Scam & Baustelle I Mia Reef Isla Mujeres
- Durchgehende Baustelle auf dem ganzen Gelände
- Sehr alt und vieles kaputt
- Maximal 1-2 Sterne Hotel
- Essen okay
- Überteuerte Aktivitäten mit schlechtem Service
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
Great views. Excellent service. They need to add more spots to their dining for the sit in restaurants. The buffet is not that great.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Camilla
Camilla (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月29日
Laszlo
Laszlo (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
The staff at MIA Reef is top notch. They are friendly and welcoming and ready to help in any way. The food was very good and the beach is amazing!! The rooms are slightly outdated but we rarely are in the room anyway. When we checked in however, there was confusion with my 16 year old. Orbitz lists children as 17 and younger, Mia considers children 12 and younger. They wanted me to pay $200 more upon check in for him. I disputed and they were very accommodating. The bar area at the pool was under construction therefore there was no pool bar or lobby type bar for evenings. We were unaware of this until we were already there. I assume there was some damage during the hurricane and the beach area had erosion and broken steps and dock. It looks like they are to begin working on this and would make a huge difference. If all these things were complete prior to our stay, I would definitely give the resort 5 stars, however without experiencing all the amenities I can’t rate them.
Wendy
Wendy (4 晚家庭旅程)
Orbitz 真實旅客評價
4/10 一般
2024年11月29日
The property needs a lot of tlc in the rooms and outside the walking areas.
Gladys
Gladys (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月27日
Staff very friendly. The property was under repair. WiFi did not reach my room, so I would have to go to the lobby to get WiFi. Food was ok. 3.5/5
Rosa
Rosa (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月26日
Beautiful beach area, perfect for snorkeling to see sting rays and numerous fish, kayaking, swimming, and just wading in the calm waters. Great room views and clean. Food was good, enough options. Drinks were great, served on the beach.
Thomas
Thomas (7 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月24日
Tomas
Tomas (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
This was our second time at Mia Reef. Overall, our stay was good but the resort does need some major maintenance - wear and tear are very noticeable throughout. For example - shakey faucet, low water pressure, scratches on some furniture. The beaches are unbeatable on the island however! They never disappoint.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
Resort was amazing & so were the staff! I hated that I didn’t receive the villa we booked & paid extra for. No one told me I wasn’t receiving my room until the second they gave me my room key (I was there 5hrs before waiting my room) & wasn’t told a thing! Then they gave me credit but wasn’t even close to the extra that I paid for the villa! Resort told me that it was Expedia's fault for not telling me. I hate that nothing was said until the last moment & I had to take the room they gave us which was a downgrade instead of the honeymoon suite which is what I asked for because it was close in cost to what I paid for the villa.
Rosa Maria
Rosa Maria (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月16日
John
John (7 晚行程)
Travelocity 真實旅客評價
8/10 很好
2024年11月15日
Goranka
Goranka (9 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月15日
Miguel de Jesús
Miguel de Jesús (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月13日
Very old
ada margarita
ada margarita (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月12日
The first room they showed me didn’t have the view that I requested. And it smelt like cleaning fluid. The other room they gave me I had to pay extra for. The music at the restaurant was horrible. Disco rap music. And they serve hamburgers instead of any Mexican food.
John
John (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
The beach was beautiful and the favourite part of our trip! Even though the sandy area was small there was always enough loungers and the staff were willing to grab more if needed and would put up an umbrella if you wanted one. Many areas to snorkel and see fish. Staff would bring food and drinks to you while on the beach. The food was good and if you didn’t like any of the options you could get something made on the grill. Breakfast was the best. We loved the staff, most were super friendly and went above and beyond! We especially loved Kimberly, Eduardo, and Nicholas! My biggest complaint would be that they had a lot of bikes but only a few of them worked and that there were a few areas of the resort under construction while we were there ie. one restaurant and a bridge recently destroyed by a hurricane. Secondly I’m happy to say they weren’t overly pushy but still pushy enough to to try to get you into their VIP rewards program right after checking in. We just wanted to go to our room and not listen to someone convince us of their VIP membership (for almost an hour.) We ended up being super firm and they didn’t bother us for the rest of our time there.
Sherry Lynn
Sherry Lynn (10 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年11月10日
We did not get the Grand Aqua Villa that were had reservations for. They gave us a room that was much lesser value and did not refund us for the difference in the room prices, and instead gave us a $350 hotel credit (which is pretty useless at an all-inclusive resort. For an all-inclusive, the food at the buffet was poor and drinks were weak, though the service that Luis at the bar and Roberto on the beach provided was great. The guests with black wrist bands (who were members of Mia Club) received privileges and attention at the expense of regular guests. Note to future guests; confirm the condition of the resort before staying here.
Bryan P
Bryan P (7 晚浪漫旅程)
Orbitz 真實旅客評價
8/10 很好
2024年11月9日
The location is brilliant, but you can tell that the hotel has seen better days. On top of it I think the activities and tours you can purchase from the hotel are overpriced. To give you an example a snorkeling kit costs over 200 dollars in the store on the premise. I felt a bit scammed.
Iryna
Iryna (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月7日
William
William (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月5日
The room was the size of my closet. The staff was not helpful unless we were willing to sit through their VIP Membership sales pitch.