Location great , staff lovely apart from one who lived in staff area . Playing music and making noise at 1:30 am on our 2nd night 🙄 still waiting for manager to contact me about it . Staff on site were very good at helping to resolve the issue. But we paid for a suite to relax and enjoy but were unable to do this at night.
On the first night we had to move to another room as there was a Christmas party on down below our room , again staff on site were apologetic as they said we should have been warned when we booked .
Linda
Linda (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月14日
El alojamiento Ensi muy muy antiguo y proporcionalmente con escasez de dotaciones en las habitaciones (pocos enchufes irregularidad en la calefacción….) el camino desde la carretera al Hotel completamente a oscuras sin ningún tipo de iluminación por la noche…… lo cual compensaba por el trato del personal que fue estupendo
Susana
Susana (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Amazing staff throughout my stay
Very cosy and Christmassy very expensive beer £8.10 pint cider £8.60 a bottle. Food looked great but far too expensive imo
Jude
Jude (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Eve
Eve (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
Sebastiao
Sebastiao (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Chaudhary Ali ijaz
Chaudhary Ali ijaz (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
Jade
Jade (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
John
John (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月14日
Ben
Ben (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
laura
laura (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Friendly and perfect for Peak District
Friendly atmosphere. Good for dogs and family. Relaxing stay and perfectly placed for exploring Peak District.
Simon
Simon (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
NICHOLAS
NICHOLAS (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月26日
Family wedding
I came for a wedding and the day and night were fantastic
Mrs S
Mrs S (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月26日
Barrie
Barrie (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月22日
Rooms full of damp and mould
The rooms were full of damp and mould. The mould was visible on the walls and the damp has made the wallpaper blow and peel in some areas. The smell of this issue was awful. Our other issue was I booked 4 weeks in advance and asked if the family room which sleeps 4, which the picture indicated 1 x double and 2 x single beds but the description didn’t state this. I asked if there was enough beds for 4 when I booked as otherwise I could cancel for free. I received a reply at 3:09 the day before we arrived, so 9 minutes after I could cancel for free, telling me that there is only one additional bed therefore that meant one child has nowhere to sleep. The receptionist was the best part of the stay, she arranged for us to have interconnecting rooms so we all had a bed and she was a credit to the hotel. Everything about the stay was awful. Aside from the damp and mould the quilt was comfy, the pillows were ok and the mattress was rock hard. Also the room walls and ceilings are thin and as we stayed on a Saturday night and there was a wedding, around 1-2am when people came back to their rooms, above us and to the side all you could hear were people having ‘fun times’.
Laura
Laura (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Gils
Gils (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
Michelle
Michelle (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月11日
Sean
Sean (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月10日
Very pleased with my stay. I will come back again.
Roger
Roger (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月8日
The bathroom was in poor condition. Shower was useless. Hand rail in bath/shower was rusty and had sharp rusty part too. Room wasn't very clean and the headboards were very loose. There was an ironing board but no iron. Cupboard drawers were dirty. You couldn't put clothes in them.
On arrival i was told that it was room only, not bes and breakfast. I could have swore i looked for and booked bed and breakfast. The guy on reception wasn't very helpful. I think he was tired. We did pay fir breakfast but it wasn't great. Need a better way of keeping the food warm.
Generally the staff were lovely and helpful. Don't think i would stay there again though.
Terry's
Terry's (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月4日
First room allocation not great asked to change and guys on reception were excellent
P
P (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Like and old castle! Loved it!
Matt
Matt (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月19日
Had a lovely lovely stay.
The staff were excellent and the hotel is very charming and full of character.
Seems as though the hotel is going through a refurb and bedrooms are dated however I feel the price reflects that and the rooms are still very clean.