Room is big and comfortable. Very friendly and nice staff .
真實旅客
2 晚行程
Expedia 真實旅客評價
8/10 很好
2015年6月25日
CHI LAN WENDY
Hotels.com 真實旅客評價
4/10 一般
2025年2月2日
Should have read the reviews
I should have read the reviews before booking. The hotel is nice enough but the spa is in desperate need of a refurbishment or at the very least, a bit of TLC. Iti is very run down with big patches of peeling paint and plaster even in the hot tub, dirty skirting and cobwebs.
The family room was clean and spacious and overall I’m happy with that.
If you have booked hotel only you can pay £10 per person per day to use the spa but beware that you can only use the facilities from check-in to check-out as they claim you’re not insured outside of these times so won’t allow you in. Very disappointing!
Julie
Julie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Sketchley stay
A comfortable pleasant stay with a fantastic large room.
Very friendly staff especially chrissy.
Lee
Lee (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Good atay lods loved it
Jahrhon
Jahrhon (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Great family sleepover
Lovely clean welcoming hotel. It was a sleepover treat for my 6 year old’s birthday. He absolutely loved it. 😊 we used the pool and had dinner and breakfast in the restaurant and couldn’t fault anything. Will definitely stay again.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月26日
1st time of staying here with our friends , got to our room & it was evident that someone had been lying on our bed and drinking a cup tea/coffee as the dirty mug was left on the side..went and looked in the bathroom there were leaves growing through the cracks above the window, and the shower doesnt have any power. Went down to reception they offered us another room which was liteally the other side of the building to our friends. We declined that room and asked for the room to be cleaned and the bedding changed. The bedding was changed almost immediately and the mug was taken away. To use a robe you have to pay £5pp i think a robe should be available free of charge for the price paid. Bar staff were extremely helpful and polite especially Phoenix we asked for pub recommendations and she gave us a few suggestions, one being the Black Horse, Upper Bond Street. Great Pub, nothing was too much trouble she even reserved a table for 4 of us for the next evening because they have live bands performing on a Saturday. We ate out in a pub called The Checkers the food amazing and staff were friendly. Overall it was a fab weekend with friend's
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
M
M (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月14日
good
The hotel was great, no issues. however please be aware that there is a £10 charge to use the gym & pool
Paul
Paul (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月14日
Good for a party
Welcome at reception not the best, nothing about the stay explained ie. breakfast, dining facilities times or location etc. Although help with luggage was offered as the lift was out of action for the duration of the stay. So maybe a long term issue/breakdown?
Noise(music) from function bars until midnight could be heard above room TV . There was also a continuous low level humming, either from air con or I suspect water pumping for the spa/pool facility.
Buffet breakfast selection good, although cooked items only tepid especially when served onto cold plates.
Public areas seem well maintained and decorated in comparison to spacious room which felt in need of a refurb.
Bathroom poor shower arrangement had caused water damage to door which was obviously a long term problem and needs a rethink!
Didn't use the spa facilities so cannot comment.
Breakfast staff pleasant and helpful, reception quite often seemed unattended.
I would only return to attend a function, but not a quiet restful few days stay.
John
John (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Lovely hotel. Locke stuff
ann
ann (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月4日
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
RICHARD
RICHARD (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
10/10
The hotel and restaurant was 10/10 the room needed a upgrade as the bathroom isn’t great but it’s clean and tidy which is the main thing
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Josie
Josie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Lovely one-night stay for family and dog
tracy
tracy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月27日
Great staff
Lovely friendly staff who provided great service. Hotel could do with a refresh especially as it is a spa hotel. Rooms very extremely generous in size which was great.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
We love this hotel.
Have stayed here on quite a few occasions now and love this hotel for the way we are treated. We are looked after so well and my dog Max loves it too. Amazing staff in every part of the hotel. Reception staff are very welcoming and helpful.
The bar staff are lovely but the staff in the restaurant will always put themselves out to give us a great experience - particularly, Claire, Chrissy and Laura.
We always return because it almost feels like home.
Christine
Christine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月21日
Super stay 😊
Jevon
Jevon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月17日
Ray
Ray (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Amber
Amber (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Long way from town of Hinkley
Just an overnight stay. Good breakfast for £10
Bryan
Bryan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
sarah
sarah (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月13日
Cold room !
Room was freezing !
Thermostat did not work and reception were unhelpful