Un hotel viejo comida muy pobre a las 8:30 pm llegas a cenar y ya no tienen vino lo único bonitls playa
Nelly G
Nelly G (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
WORST RESORT IVE EVER STAYED IN!!!!!
not sure where to start. upon check in we were told that in order to have beer in our room daily it was an extra charge of 20 dollars which is odd for an all inclusive resort and thru the stay it was a huge hassle to get it delivered. Then when trying to order room service phones weren't working which we were not told until numerous attempts to call then had to go down to the front desk to ask what was going on. the room barely has any outlets and the wifi is an absolute joke. speed was only 5mbps up and down if we were lucky. ac in the room was a joke as well as it never got below 75 degrees F. the shower had Luke warm water at best but acceptable due to the hot room and the sink had higher water pressure. a couple times I thought the shower was literally just going to shut off the water pressure was so low. the second day I asked for water to get delivered and was told that normally it is a 2 dollar charger per bottle but as a special deal they weren't going to charge me. again very unusual for an all inclusive resort. I go to Cancun 5- 7 times a year for work and this was my first time staying here and I can say that after the first 3 hours being at this resort I knew it would be my last
andy
andy (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Nice hotel
Loved the service, had a little issue in my room and the fixed right away.
Nayely
Nayely (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月8日
Super mais pas de wifi
Super séjour, all inclusive avec service de chambre. Seul hic : pas de téléphone fonctionnel dans la chambre et pas de wifi dans les étages durant tout le séjour. On nous a dit chaque jour que c'était juste un réglage puis que ce serait réparer mais au dernier jour que ça ne fonctionnait qu'à la réception. Dommage. Sinon tout était nickel
menoua
menoua (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Love this Place
Sheila
Sheila (5 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月24日
Péssimo hotel sem manutenção
Péssimo. Hotel decadente, comida horrível, atendimento precário. Não recomendo.
Miguel
Miguel (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月21日
Needs to be repaired & updated.
Cancún is amazing however the resort definitely needs some TLC. Leaking roofs & paint falling off. Restaurant's that are not open. Employees on strike for 2 days.
真實旅客
5 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月19日
Good for price
The hotel is old and has had numerous repairs, paint is peeling in places. The staff was great. MARTIN greeted us and was great. The staff in general was great. The beach and pool are nice as is the service. Food was good.
For the price it was good but you get what you pay for. We have definitely stayed in nicer places and paid more for it.
The room was nice. 2 restaurants were not open when we were there.
jeff
jeff (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月1日
Sin aire se tuvo q solicitar cambio
Adrian
Adrian (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月31日
The elevators don’t work, areas super duty and nasty, I will never get back to that motel , I think I pay to much for that of motel, not even hotel
Maurilio
Maurilio (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月31日
Amazing
Daniel
Daniel (11 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月30日
Buen hotel
Asael
Asael (1 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月30日
The food was terrible my wife got food poison and the hotel didn't want to pay the doctor bill had to pay $240 for the doctor never again will stay here and will recommend this place to nobody i will putting this in goggle maps also bad
Omar
Omar (6 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月29日
Guerlyth
Guerlyth (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月27日
The staff is outstanding working at a resort that is very aged and needs facility improvements.
Kirk M
Kirk M (7 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月27日
It’s great, but it need to be upgrade!!
Latoshia Choffion
Latoshia Choffion (3 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月26日
Peter
Peter (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月25日
Hottub didn’t work and front desk never answers the phone
Ayana
Ayana (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
Good place to stay
Mateo
Mateo (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月22日
Deborah
Deborah (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
Staff is always amazing
Don Wallace Grantham
Don Wallace Grantham (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月21日
The entire resort leaked. Buckets everywhere on every floor in hallways, restaurants, lobby, etc. The food was horrible. Flies was all over the food. The drinks were extremely watered down. The room I had flooded because the balcony door did not close properly. I kept the balcony closed because I feared the ceiling fan above my bed would fall because the entire ceiling will flex up and down from breeze blowing into the room. I got stuck in the elevator between floors twice. This trip was a disaster.
Jermaine
Jermaine (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月21日
Celma Moreira
Celma Moreira (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月20日
As a adult resort it was not what I expected no type of adult activities after 10pm everything was shut down the bathroom wasn’t working right I call they never came to fix it and the force to sleep with the back porch door open because it couldn’t close properly
Rosemene
Rosemene (6 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月20日
El trato del personal, muy amable, excelente presentación, serviciales, atentos.
Detalle único, los ascensores son un poco antiguos.