Un hotel viejo comida muy pobre a las 8:30 pm llegas a cenar y ya no tienen vino lo único bonitls playa
Nelly G
Nelly G (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
WORST RESORT IVE EVER STAYED IN!!!!!
not sure where to start. upon check in we were told that in order to have beer in our room daily it was an extra charge of 20 dollars which is odd for an all inclusive resort and thru the stay it was a huge hassle to get it delivered. Then when trying to order room service phones weren't working which we were not told until numerous attempts to call then had to go down to the front desk to ask what was going on. the room barely has any outlets and the wifi is an absolute joke. speed was only 5mbps up and down if we were lucky. ac in the room was a joke as well as it never got below 75 degrees F. the shower had Luke warm water at best but acceptable due to the hot room and the sink had higher water pressure. a couple times I thought the shower was literally just going to shut off the water pressure was so low. the second day I asked for water to get delivered and was told that normally it is a 2 dollar charger per bottle but as a special deal they weren't going to charge me. again very unusual for an all inclusive resort. I go to Cancun 5- 7 times a year for work and this was my first time staying here and I can say that after the first 3 hours being at this resort I knew it would be my last
andy
andy (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Nice hotel
Loved the service, had a little issue in my room and the fixed right away.
Nayely
Nayely (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月8日
Super mais pas de wifi
Super séjour, all inclusive avec service de chambre. Seul hic : pas de téléphone fonctionnel dans la chambre et pas de wifi dans les étages durant tout le séjour. On nous a dit chaque jour que c'était juste un réglage puis que ce serait réparer mais au dernier jour que ça ne fonctionnait qu'à la réception. Dommage. Sinon tout était nickel
menoua
menoua (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Love this Place
Sheila
Sheila (5 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月24日
Péssimo hotel sem manutenção
Péssimo. Hotel decadente, comida horrível, atendimento precário. Não recomendo.
Miguel
Miguel (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月21日
Needs to be repaired & updated.
Cancún is amazing however the resort definitely needs some TLC. Leaking roofs & paint falling off. Restaurant's that are not open. Employees on strike for 2 days.
真實旅客
5 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月19日
Good for price
The hotel is old and has had numerous repairs, paint is peeling in places. The staff was great. MARTIN greeted us and was great. The staff in general was great. The beach and pool are nice as is the service. Food was good.
For the price it was good but you get what you pay for. We have definitely stayed in nicer places and paid more for it.
The room was nice. 2 restaurants were not open when we were there.
jeff
jeff (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Very good
Flavio
Flavio (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月16日
We love the staff at Gokden Parnassus. They are the reason we return here each time. From the maintenance and cleaning staff, bartenders, servers, cooks to the entertainment staff, they are all amazing and friendly. They truly make you feel like family.
It does appear that they are doing aone remodeling to the rooms, which is needed The beds are not comfortable and the pillows are awful.
If the owner would just go through and have the grout scraped out everywhere and fix things instead of just painting over everything it would be a beautiful property.
We can tell that the staff does everything they can to make it clean and inviting for the guests and that is why we will always return.
Trudy
Trudy (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月14日
Necesita renovaciones. Pero GRAN servicio, bonita vista, alberca.
Carlos Javier
Carlos Javier (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月14日
Esta bien
BLANCA AMALIA
BLANCA AMALIA (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月12日
mohammad
mohammad (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月12日
Gabriela
Gabriela (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月11日
It was amazing
Isela
Isela (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月11日
Staff is incredable. Need some upgrades and dining options.
Brian D
Brian D (10 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月10日
This property was a hot mess! The disrepair has been over at least a decade. There are pieces the building falling off in much need of a paint job everywhere. The mold is so bad I had to go to the pharmacy to get medication for a sinus infection due to the mold. The air conditioning was minimal. And the food was absolutely terrible! I would not go back and I would not recommend this property.
Kim
Kim (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月8日
What a wonderful bang for your buck. Amazing staff and highly recommended. You are getting a prime location for an extremely good deal. Ease of access to everything. Came here solo and it was amazing.
Thank you!