Staff were so helpful. Hotel is immaculate and in extremely pretty location. Cannot fault it in any way. Rooms excellent and the staff would help with anything. Will definitely return.
Elaine
Elaine (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月6日
In administration so beware
Very nice to look at. Clean & comfortable, feel we should have been made aware of it being in administration. So we could have made decision whether to stay or not only 4 staff in total 1 waiter 1 cleaner 2 front of house. No bar is available anymore. Menu was very short.prices for food expensive considering how poor the quality was, hummus served with homemade bread ( bread was cheap sliced ) chicken supreme was overcooked served on tin sweetcorn and broccoli. Madeira sauce was cream & Madeira wine which was awful, homemade chips were cheap frozen chips. Burger & chips, brioche bun defrosted to order or stale take your pick. Frozen chips brown lettuce. Not edible & olives not fresh bill was £74.00 give or take, first time I’ve gone to bed hungry after 5.5hr drive.breakfast was available but for another £30 for 2 no thanks not after worst dinner you can imagine. On average we go away 15/20 times a year. This was worst food experience. Did tell receptionist but not interested as in administration no discount offered. Such a shame. Pictures on hotels.com show beautiful food but most facilities including good food not available
Beryl
Beryl (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Disappointing stay - average hotel.
Disappointing stay! We asked to move room after checking in but only downgrades and unsuitable rooms (separate rooms) were available.
Booked a Stable suite hoping that this would be ground level as we travelled with our baby. It was not suitable for a pram/ baby with lots of stairs up to the room. More information could be added to the website to help with room choice.
We had a strong smell of damp in the suite’s bathroom which gradually was noticeable in the main area. Concerning as we travelled with our baby.
Suite is average - felt tired and sparse. Near to no natural light so felt gloomy and was not big enough for three adults. Blind broken, table with chips & kitchen set up is basic and not properly considered (cups & items but nothing to dry these).
Dinner was expensive and not worth the price paid.
Air fresher is pumped throughout the hotel, beautiful but was completely overpowering.
Breakfast upgrade was extortionate and again average quality.
Staff were really helpful, building was really beautiful & immaculately clean. Location was great.
I feel the hotel misses the mark for luxury & would say more like 3* with a lot of potential if better attention was paid to issues. It feels like it is sold as a formal, upmarket hotel with great dining but furniture/ everything inside is not of that standard.
I contacted the hotel privately with feedback but no response after nearly two weeks.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
Lovely.
Just make sure when you check in you have enough money for deposit.
I have had 4 nights, I needed £400 deposit. Just bare in mind - £100 deposit per night.
Internet went off on our last day that was due to bad weather.
TV didn't work.
Otherwise, everything's excellent. Nice people. Locals were amazing. Refreshing.
Hakeem
Hakeem (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Franciska
Franciska (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
ralph
ralph (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Leigh-ann
Leigh-ann (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Really enjoyed our stay.i was like WOW when we went into the room never stayed anywer so beautiful.was luxury to me
Dawn
Dawn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Very relaxing
This is a well runnestablishment. Very comfortable, calm and relaxing. Will be back again.
Margaret
Margaret (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Gorgeous hotel
Wonderful hotel. A gem of a find in a beautiful location. Very helpful and attentive stafff. We all had an amazing trip.
Gilda
Gilda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Ace!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
Leonardas
Leonardas (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月29日
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月28日
Hi Property was displayed as 5 star .
But the service and the situation on the property was totally different and showed in the pictures
M
M (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
jacob Holmsgaard
jacob Holmsgaard (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月24日
fabrice
fabrice (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月23日
niels
niels (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月21日
Beautiful property, but total lack of character.
The library has no books, games or a bar to speak of. It is a grey room with grey couches and terrible elevator music. As soon as you walk in, the only thing on your mind is “how can I excuse myself out of this room?”
The restaurant serves decent meals, but they are overpriced and the dining room is perhaps the most boring room I have ever sat in.
It’s really too bad because the property is located in an area of Scotland rich with history and folklore, yet all common areas of the hotel are hollow and void of life.
Every piece of art on the wall looks like it was generated by first generation AI told to spit out variations of “monochrome overlapping geometric shapes” and “black blotches on white background”.
Perhaps these are all petty criticisms, but the hotel is a disturbingly boring place to stay.
If all you’re after is a clean room and nice smelling soap, this is your place!
If you’re after a nice place to spend a weekend, look elsewhere!