They did not explain the charges that they were charging my card. The person that check us in was very rude
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月17日
Not treated very well
First off, we were told to get a taxi to our room when we called for a van ride to hotel due to employee was sick and we would be reimbursed for the taxi. Got receipt for taxi and it has now been a month and numerous calls to the GM and nothing. Our room was wired incorrectly to the point you had to leave on lights in room so tv, microwave would work. I could live with the room issues but upsets me that the GM will not return my calls even after he said it would be corrected. Disappointing stay. Employees were nice but not impressed with the way customers were treated
Robert
Robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月17日
Front desk missing
The front desk was not very helpful. We had to yell to get their attention as I think the person was in the back on their computer. It happened to us and several other people who came in. In addition, the shuttle to the airport didn’t show up in the morning and we had to get a Uber. They said that they would discount our hotel by the amount, but it didn’t show up as a discount.
KELLY
KELLY (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月3日
Hotel was ok and the small breakfast. R
Wanda
Wanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Good place to stay
I stay here frequently. It's always nice. It appears they may have remodeled some of the rooms. I stayed in a room this time with wood floors instead of carpet. I really enjoyed the new look amd feel!.
Justin
Justin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Lonalee
Lonalee (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
shelby
shelby (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月17日
Erin
Erin (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月15日
Houston
Houston (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月31日
Leo
Leo (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月29日
Inattentive clerk
Check in clerk was on his cell phone talking with his girlfriend while checking me in. Made for a lot of repetition to answer questions. Did not make me feel welcome or appreciated at all.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Deborah
Deborah (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月25日
Thomas
Thomas (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月21日
Shuttle does not go till midnight as told by receptionist but stopped at 23.30
Anton
Anton (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月12日
Worst night ever
Dirty blankets. Heater broken had to change rooms then in middle of night our heater wouldnt turn off the AC so we froze had to go down get a portable heater and extra blankets which they made us come and get instead of bringing it up to us. Lady told us hot tub was working it wasnt it was ice cold and the in door pool was freezing as well.
Chantel
Chantel (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月28日
This place is awful. I couldn’t get of there fast enough