When we arrived around 10 pm to check in we were placed in a room that had not been cleaned. Bed was unmade, trash was in the room, dirty laundry in the bathroom. We had a toddler and a baby with us so it was frustrating. The front desk was apologetic and immediately gave us a new room so it was fine. He did state that the housekeeper that worked on that floor was not great. Obviously I didn’t want another room on the 3rd floor then. This was just something I’ve never experienced before. Made it worse with two little kids after a long ride. Once placed in a clean room the stay was overall good!
Caitlyn
Caitlyn (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月1日
Brad
Brad (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月20日
Our stay was wonderful. The property was clean the employees was friendly and very helpful. I would recommend to anyone.
Randall
Randall (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Tom
Tom (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月19日
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Tristan
Tristan (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月15日
Great area, very safe, a million things to do (especially if you have kids). Will definitely be back someday!
John
John (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月6日
Kimberly
Kimberly (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月28日
Ok for the weekend
For the cost and location, I was disappointed. The room was clean but it was dark. There was one dimly lit floor lamp and a Desk lamp in the living room. It was depressing. The hotel already stocked the room with extra pillows, blankets for the pullout bed and extra towels. So our party of 5 was considered before hand. This was very nice however it was piled on the desk and made the room appear messy. We didn’t receive any information on the breakfast cost or any information on the amenities etc. It seemed they were understaffed too as the bar and front desk were often empty. The staff was very polite and the drinks from the bar were good.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年7月24日
Staff was great!! Beds were comfortable. The only thing we thought needed cleaned were the hard floors in our room. They weren't gross but could tell they hadn't been done in a while.
Amy
Amy (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月13日
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月12日
Samantha
Samantha (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月9日
Dawn
Dawn (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月8日
Don’t plan on parking here. For $18 a night you can’t find a spot and still have to pay to park up the block. They share parking with the Children’s Museum so there is absolutely no room. Better off paying $11 up the street and it’s only $11 each time you leave. The pool is so so. Very small for the size of the hotel. Cleanliness seemed alright but my toddlers feet were filthy after walking barefoot in the room only. I think next time I will try somewhere else but if it’s all that’s available I will stay again. The easy walk to everything is very nice!
Kimberly
Travelocity 真實旅客評價
8/10 很好
2024年7月6日
The hotel is extremely walkable!
The parking lot is small and shared with nearby attractions so it fills up fast.
We had a balcony room and dealt with 3 very large roaches coming in from the patio. Aside from the bugs, the room appeared cleanly.
Staff was great and check-in was fairly easy.
Skylynn
Skylynn (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月5日
Great
Very clean! Nice customer service
cheri
cheri (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月2日
Bret
Bret (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月28日
The bartender/server was especially sweet and gracious. Her name is Dee. She was wonderful.
Donna
Donna (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月16日
Our stay was very nice it was close to everything. Hotel cleanness was 100; the staff was great the only problem was pretty much parking but other than that I will most definitely go back.
DERRICK
DERRICK (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月14日
We stayed here the week before and everyone was wonderful. The hotel is very nice and quiet as well as pet friendly. The bed was comfortable. Will definitely book this hotel again
Linda
Linda (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月4日
The only problems I had were Room 506 had the shower door was on backwards and so you could not get in the shower unless you can squeeze by the toilet because that was the only way to get in and out of the shower. Also, the food in the restaurant left a lot to be desired. I would never waste my money there again. Other wise everyone was very nice and clean
Linda
Linda (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年6月2日
Our floors were incredibly dirty and we had to wear shoes in the room, coffee maker was so visibly dirty we opted not to use. Overall the stay seemed expensive for the quality of linens/pillows and no included breakfast. Parking is more limited in daytime when the museum is open -- it's a shared lot. Staff was friendly and helpful.