我可否免費取消橘郡凱特拉大道美洲長住套房酒店的預訂，並獲發全額退款？

可以。橘郡凱特拉大道美洲長住套房酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

橘郡凱特拉大道美洲長住套房酒店是否允許寵物入住？

是的，寵物可入住，總共只限 2 隻。此住宿收取每隻寵物每晚 USD25.00的費用。輔助動物豁免收費。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

橘郡凱特拉大道美洲長住套房酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：00:00。退房時間為 11:00。

橘郡凱特拉大道美洲長住套房酒店是否附設娛樂場？

否，此酒店不設娛樂場，但夏威夷花園賭場 (19 分鐘車程外) 就在附近。

橘郡凱特拉大道美洲長住套房酒店的客房是否配備廚房或迷你廚房，讓旅客自理餐膳？

是的，每間客房均配備廚房，內有咖啡機、廚具及雪櫃。

橘郡凱特拉大道美洲長住套房酒店附近區域有何特色？

從橘郡凱特拉大道美洲長住套房酒店出發，短短 11 分鐘步程即達本田中心。

歐宏吉橘郡凱特拉大道美洲長住套房酒店優惠

10/10 完美

2025 年 10 月 27 日

Thank you front desk staff Very accommodating

Guerrero (3 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 14 日

Jason (4 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 4 日

The bed was terrible and the sheets old and stained. The first room they gave us wasn’t cleaned yet so we had to go ask for a new room. There was no shampoo, conditioner, or lotion. There was no luggage rack. There was no hair dryer. Luckily we only planned to stay one night.

Ann (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 2 日

Motel Dump

This hotel has not been remodeled since pre-1978 (I’m a GC and I know that popcorn ceilings are asbestos nightmares and after 1978 remodels required the removal) the only thing they have done is put layers over layers of paint. Everything else is very nasty. The doorframes and trim is all rotting and the lobby has a major water leak issue with buckets and towels all over the floor and you can see where the moisture is under the paint in the walls which causes mold. This hotel smells so pungent with curry it is overwhelming when you enter. I also kept having to get my key card recalibrated because the door to my room wouldn’t open each time I left.. this place is a total dump. I suggest you go to the other Extended StayAmerica located on Katella in Anaheim about a mile away. Much nicer and same price.!!!

Jeff (2 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 18 日

Sergio F Galvan (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 11 日

The hotel was clean, and the staff were friendly! The room had a small kitchen, but it had no pots or pans, or utensils to cook with!

Melissa (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 7 日

not the best

Very friendly and good location. However, needs updated. Had an old smell and a couple of roaches in the room. No washcloths in room, no trash bags in the trashcan (they were under the sink for us to put in), no soap or shampoo (you could go ask for some), no iron in the room (had to go ask for one). For one night it was ok, but wouldn't want to do a long stay here

Rayann (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 22 日

Vans

It's a great place to stay. The only thing is we found a pair of Vans shoes under the bed

Laura (1 晚商務旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 8 月 17 日

gilbert (3 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 14 日

部屋は古く清掃が行き届いているとはいえませんでしたがスタッフの方は親切でした。ランドリーでクレジットカードが認証されず苦労して、キャッシュを両替してもらいました。駅から歩きましたが、Googleの経路では門が閉ざされていて、遠回りしなければならず、20分以上かかりました。

MIKA (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 8 月 13 日

Wasn't expecting much as a business traveler, but this place is pretty run down. Smoke alarm in my room was covered in packing tape and the room smelled like cigarettes. No trash can in my room so I had to place everything in a pile. Didn't touch the gross TV remote. Fridge froze my bottles of water. Greeted by a few fleas that dined on my legs a bit. Sink drain was so slow I could only run water in short bursts. Was pretty quiet for the most part except when the couple in the next room banged into my headboard for about 4 minutes. Good for them - not sure I could have performed in this dirty place. Slept fine though and location was ideal for my visit. Guy and gal at the front desk seemed nice and conducted themselves professionally. They asked how my stay was and I just smiled and said "fine". Doubt complaining would make any difference. I would not pick this hotel again.

Brian (2 晚商務旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 8 月 6 日

When i extended the room i stood at the front desk whole Jose restocked the breakfast bar. When he was done. He came to desk and asked me "did you need help with something" later in the conversation he mentioned "tip money". Weirdest interaction I've had in hospitality ever. Upon check out I realized I'd left my small plant behind. I called he said items like plants and pens get thrown out, he repeated that three times. I called back when i realized my very nice writing pen was left behind as well. I'd wondered why he repeated "pens get thrown out" twice. I think it is foolish to assume that is a coincidence. I think Jose is bad at hospitality and most likely condones theft from guest. He is unpolished with poor social and business skills. I never will trust extended stay again.

Robert (2 晚商務旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 8 月 3 日

Our first room we they gave us, room smelled nasty from the get go and then tv wasn’t working so we had to call and ask for another room. Second room was a little better but still not what I expected.

1 晚行程

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 1 日

Amazing staff, very good quality the rooms, the kitchen is really a plus!, also the location of the hotel is amazing because is near to freeway and dining options and plenty of parking lot.

Gisela (6 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 29 日

Cancele y estoyvesperando mi reembolso. Me pueden ayudar?

tammar (1 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 28 日

The tub was black and full of dirt and hair

Norma (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 28 日

Raul (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 28 日

Every employee was courteous and helpful. Felt at safe and at home.

David (8 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 25 日

Disappointed and Frustrated

Booked a 2 bed studio and when I got there the room had one bed. Went to the front and the guy said they don’t have 2 bed studios- showed him my booking and the hotel.com site that clearly said 2 bed studio with a picture and description of 2 beds. He said that was a hotels.com issue as they didn’t have 2 bed studios and I should deal with them because there was nothing he could do. No phone # or email for hotels.com, just a virtual chat bot that doesn’t address issues. The desk clerk gave us bedding for my friend to sleep on the hardwood floor but no pillows. It was a terrible night sleep for both of us because I had to give her my blankets and a pillow for more cushioning on the floor. Frustrating that either hotels.com is misleading and selli g rooms that do not exist or hotel was not telling the truth because they overbooked. And “free breakfast” is misleading- they had coffee, hot water for teas and oatmeal packets and wrapped mini muffins.

1 晚友伴旅程

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 7 月 21 日

Sylvia (1 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 21 日

Location for the Honda Center

Tracey (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 21 日

The staff was fantastic and very nice the property is very quiet and has plenty of parking. The room itself was clean but it has kind of like a very warm kind of dirty kind of appearance to it because a lot of it is kind of dark and dated and the shower tub looks like it needs a deep cleaning as well. I would stay here if I wanted to save a little money for my time in a hotel room it's better than other hotel rooms I've stayed at but it really is kind of middle of the range kind of appearance and look to it

JAMES (1 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 20 日

it was a terrible experience. ones we checked in. there was missing supplies. we ask for hair dryer. they said they were out. roomm was duety. shower wall and ceiling had seem of mold moisture. furniture was broken from corners. hallway of hotel was durty too. they said they have breakfast included and all they give is a moffng and coffee. thats what they call breakfast included.

Ricardo (1 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 20 日

This location is infested with bed bugs. Do not book here.

Maria Anna C (4 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 17 日

Raul (1 晚行程)

Hotels.com 真實旅客評價

橘郡凱特拉大道美洲長住套房酒店

Extended Stay America Suites Orange County Katella Ave

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常見問題

我可否免費取消橘郡凱特拉大道美洲長住套房酒店的預訂，並獲發全額退款？

橘郡凱特拉大道美洲長住套房酒店是否允許寵物入住？

橘郡凱特拉大道美洲長住套房酒店的登記入住及退房時間為何？

橘郡凱特拉大道美洲長住套房酒店是否附設娛樂場？

橘郡凱特拉大道美洲長住套房酒店的客房是否配備廚房或迷你廚房，讓旅客自理餐膳？

橘郡凱特拉大道美洲長住套房酒店附近區域有何特色？

評價

橘郡凱特拉大道美洲長住套房酒店的評價

不錯

6.6

8.4

7.6

6.6

6.6

評價

10/10 完美

Guerrero

6/10 不錯

Jason

4/10 一般