The overall stay was fine. The breakfast area is in need of drastic change. The assortment of food was adequate if it was stocked properly. The area was not kept up and area messy. Saturday at 830 there were very little eggs, the sausage, quiche, waffle mix, coffee, and cups were empty. The "boys" stated it was cooking. The staff should be made aware of the count of guests to properly keep area stocked during the service. The cruise line boat was in port!!! and it is Spring break! This morning, Sunday, coffee out, still very busy and the "boys" sitting at the entrance of the buffet were more concerned about checking room cards then keeping the buffet full and clean. The tables were not kept clean during the service time either. Poor management of this area.
The front desk staff was AWESOME, the hotel was very nice and so was the pool area. Our room was a nice as well. 371
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年3月10日
Elizabeth
Elizabeth (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月8日
Kay
Kay (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月6日
Daniel
Daniel (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月4日
Jeremy
Jeremy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月3日
Won't stay here again. Not worth it.
The room was covered in sand, never upkept, and hardly anyone was working when needed.
Andrew
Andrew (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
david
david (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月1日
Cari
Cari (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月28日
Amazing stay, amazing service
Fantastic hotel just steps from the beach and restaurants. Excellent cleanliness, superior beds and pillows, and large outdoor pool.
Cari
Cari (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Stanley
Stanley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Robert
Robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月12日
A++
Great location and friendly staff.
Thomas
Thomas (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月11日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Jennifer
Jennifer (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Rita
Rita (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月23日
The room was clean. The heater made a loud noise turning on and off during the night. The thermostat on the wall did not control the heat. The free breakfast was just o k. They start serving at 6:00 and close at 9:00. If you’re on vacation who wants to eat breakfast at 6:00 and by 8:00 the food was not that good. They were out of coffee at 8:30 finally got more but they close at 9:00. I will not stay there again. We have stayed at the Jekyll island location and it was wonderful so I’m thinking it is the Amelia island management.
Gloria
Gloria (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月23日
Jarrett
Jarrett (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Great stay
The grounds and our room were very nice. We had a comfortable stay. The staff were outstanding. We especially enjoyed meeting Sergio at breakfast; very friendly and helpful.
Dayna
Dayna (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月20日
Close to Old Town but Extremely Dirty
The property needs to step up cleaning efforts. This Springhill is disturbingly dirty. We checked in and found hair in the bathroom, blood on the bath floor, urine (!) in the toilet. When we let the front desk know they called housekeeping and moved our room, and the new room was dusty, obviously not vacuumed. It's never a good idea to have hotel rooms carpeted. The elevators are dirty. No coffee in the morning at the breakfast buffet, so that should be monitored. My room key shut off at 9:30 am (!) and I could not get back into the room. Could be a nice property; perhaps staffing is an issue. Can't recommend in this state.
Alison
Alison (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Everything was very nice, but the evening woman at the desk was not very pleasant. I wanted to use my Marriott rewards number and she was not very accommodating at all to putting in my rewards number. I had just used in prior so I so it should have been acceptable, but she was annoyed. Other than that, everything was very nice.
Brenda
Brenda (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月14日
Will choose a different hotel next time
Room wasn't what I booked and the the desk seemed like I was bothering him. Needed toothpaste and he said I can buy it, but room had note in it that they offer it complimentary. Ended up going to the gas station across the street in the rain.