6/10 不錯
2025 年 7 月 30 日
The location is great with all the local restaurants near by, however, the reason I gave it a 5 because of the services provide by the hotels staffs. I was told that they will provide room service every other day, but I stayed there for 4 days and no one showed up to clean our room. When registered, they gave us the handicap room, which is weird and I don't like the layout of the room. I decided to accepted the room because we're tired and would like to settle down. On the second day, we called for the room service and they said they won't do it unless there's no one in the room. WTH : ( The next day, we went out all day but still there's no one showed up to clean our room. By the day we're checking out, our room looked like we're from third world country with a pile of trashes, dirty towels and bad smell. I have to went to the front desks EVERY. SINGLE. DAY to asked for towels and others necessities like toilet paper. And I have to went there twice before they sent us the toilet paper roll. In addition, I did not know there will be a $15 for parking fee since I booked through hotels.com. I also have to register for free membership to have access to free Wifi. This would be our first and last time we stayed at this hotel. Dragging my tired ass to asked for all the basic necessities while the people there didn't do their job properly should never happen again.
Trang
Trang (4 晚家庭旅程)
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