very big and comfortable room, small bathroom though
Mariela
Mariela (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年5月30日
Absolutely Amazing
Brian
Brian (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2022年8月25日
Josh
Josh (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2021年2月20日
Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever stayed at. It’s great for both families and couples. Beef Bar restaurant, although very expensive, is unreal and worth every penny! The beach is perfect and the lagoon Manatee tour with Pansqual is a must! A few minor complains are that we were charged a ghastly price for a second round of covid testing after our original flight was canceled so we had to retest. The tests were only advertised as complimentary all over their social media and website. Also don’t expect immediate 5 star service as staffing is quite sparse due to COVID-19 (which is understandable). With that being said I give the property 5 stars without question and would highly recommend to everyone!!
真實旅客
5 晚家庭旅程
Expedia 真實旅客評價
10/10 完美
2020年3月13日
真實旅客
2 晚行程
Expedia 真實旅客評價
10/10 完美
2020年3月5日
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2019年10月7日
Best. Place. Ever. Everything and everyone was amazing.
真實旅客
5 晚浪漫旅程
Expedia 真實旅客評價
10/10 完美
2019年9月3日
Great hotel
Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really nice beach. Service was great. Food was great. Gym was fabulous. Highly recommend to those going to the area.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2019年8月6日
Just Amazing !!!
Meri
Meri (2 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年5月23日
真實旅客
8 晚行程
Expedia 真實旅客評價
10/10 完美
2019年4月24日
Beautiful place
Beautiful property, one of the finest in the world, not for corporate people
Raymond
Raymond (4 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年3月24日
Wonderful get away
It was amazing. Staff was wonderful, service was great. Food was excellent. V luxurious, perfect for family get away, which is what we were looking for and hoping for. We thought we would e plots the Mayan ruins and Tulum, but it was hard to tear ourselves away from the hotel. The beach was fantastic and although it was spring break, there was always seating at the restaurants.
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2019年3月22日
priscilla
priscilla (5 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年2月17日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2019年1月10日
Hörligt men dyrt
Fantastiskt hotel. Våra rum var fantastiska men hade inte varit alls lika nöjd om jag hamnat i djungelrumnen. God mat, trevlig personal och vacker strand. Roligt att göra utflykter till närområdet. Funkade bra med vanlig taxi men fråga om priset först.
Micaela
Micaela (10 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年10月22日
真實旅客
4 晚行程
Expedia 真實旅客評價
10/10 完美
2018年9月19日
真實旅客
4 晚行程
Expedia 真實旅客評價
10/10 完美
2018年8月9日
Hotel Esencia in August.
Great small hotel. Couldn't control the thunderstorms & sargasso blooms though. They did a valiant effort sweeping it up on a daily basis. Staff exceeded expectations which is hard to do on a high dollar hotel. We'll definitely return.
Michael
Michael (4 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年7月30日
EXCELLENT STAY! This is our third time at Esencia and it just gets better! Always excited to find a great deal here in Expedia and excited to head back to Esnecia next year!
Heather
Heather (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2018年3月2日
Exclusif
Magnifique endroit - excellent service- très exclusif
Prix de la restauration prohibitif. Bon mais pas exceptionnel
Henri
Henri (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2016年11月7日
Almost private Italian Villa on beach in Mexico
29 room Italian Villa style along a beautiful seems pristine coastline in eastern Mexico. Staff and service was fantastic. Every need we had was met immediately. Beachfront was very private and super comfortable cabanas. Plenty of shade when we needed it. Even found a little cove about 100 yards down that was super clear water and no waves. Very cool and private spot. Rooms super clean daily. Loved the sound system in the rooms with great music on a supplied mini ipod. Very nice touch. Had a private "wading pool" that was surrounded by jungle tree plants. Super private.
We had a couple of issues with the "pool". Ours was more like a hot tub size and the heater function was difficult to figure out. Had a plunger and we never knew if it was working so we had to call the (excellent) staff to get the heat turned on. Again great response from the staff.
Only other issue was the restaurant food was not up to the tastes of a high quality place like this and the prices a bit high for the flavors we experienced in the nights we dined. But, again superb service!
corey
Expedia 真實旅客評價
8/10 很好
2016年1月24日
Nice hotel location. US prices.
Very nice hotel location. Beautiful room.
Nice staff. Some need training on keeping the hotel premises clean, and avoid the "it is not my job" syndrome (they prefer to leave dirty things behind than collecting them). Not a fit star service.
There is a dangerous reef on the right side of the beach, in shallow waters. Got hurt by sharp rocks. Staff did not mention upon arrival.
Prices here are not "mexican" but at par with top hotels in America or US...strange compared to other nice hotels in Mexico. Indeed all prices are in US dollars and you are required to pay in US$...in Mexico, a country with its own pesos.