The heater was not working in the first day, under -2 temperature in the winter. The staff should test the facilities in advance, considering such a classic, high-end, quality hotel.
Wei Hsin
2 晚家庭旅程
10/10
Good
XIAO HONG
1 晚家庭旅程
10/10
Mauricio Jose
3 晚行程
10/10
Très belle et bonne brasserie, hôtel en plein centre et charmant, literie ideale et chambre avec vue sur la ville
Jacques
2 晚行程
10/10
Thomas Todd
2 晚行程
10/10
Very large room and good bed. Convenient location, though if there’s a next time I will stay in new town. The grand cafe, part of the hotel, served a delicious tea in a beautiful setting.
Sabine
2 晚行程
10/10
The hotel location was excellent but beyond that the decor, service and food were all wonderful. Every staff member was helpful and friendly. I would absolutely stay there again if I were lucky enough to return.
Les
2 晚行程
6/10
People were nice and helpful. There was no coffee maker in the room. Other than a desk chair there was nowhere else to sit but the bed.
William
2 晚行程
10/10
Tolu
1 晚行程
8/10
Beautiful old hotel. Location was great to explore Edinburgh old town. We were able to walk everywhere we wanted to go. Room was large and quiet. Modern large bathroom with a large walk-in shower. Very comfortable beds with extra pillows upon request. Breakfast was very good. Loved the hot chocolate available at reception each day. It was pricey which is why I gave it 4 stars instead of 5.
Jackie
2 晚行程
10/10
We've stayed at the Scotsman three times and we keep coming back. Great location that is central to Old Town, the Royal Mile and just a short walk across the North Bridge to get to New Town. The attentive staff takes care of most any need or issue that comes up. The rooms are great but the layouts seem to vary quite a bit within a single price range. Might want to call to try and get one that fits your preferences. Although, they're all great. We never did eat at the hotel bar but did have Afternoon Tea one day and that was a lot of food that was delicious. We especially enjoyed the various lounges that we could just grab a drink and go to. Even though it was sold out, we felt like we had the run of the place. A great experience.
James
2 晚行程
10/10
Michael
2 晚行程
10/10
Timothy
3 晚行程
8/10
This is a lovely hotel in an excellent location: a converted historic building right next to Edinburgh Waverley train station. It would have been a wonderful stay except for one thing: when we arrived, after a very long series of flights, they wanted to kick us out. The receptionist said that they had overbooked and we’re going to send us to another hotel. I had booked months earlier, specifically for the location, and found this to be outrageous (and still do). After much argument they finally relented and allowed us to stay in the hotel we had booked and paid for. The rest of the stay was great, but what a terrible way to treat guests.
William
3 晚行程
10/10
Feels like old school luxury stepping in. Staff greets you and tends to your every need. Newspaper delivered to your room. Complimentary drams of scotch left in the room. 10/10
Justin
2 晚行程
10/10
Dawn T
2 晚行程
10/10
Allan
2 晚行程
10/10
Tracy
3 晚家庭旅程
10/10
Location-close to the royal mile
Fabiano
1 晚浪漫旅程
10/10
Devin
5 晚行程
10/10
Charming hotel with friendly and professional staff
Judy
2 晚友伴旅程
10/10
Scotsman is a top notch hotel in the perfect spot, especially if you're traveling through Waverley train station. It is steps from the Royal Mile.
We arrived early (7am) on a sleeper train from London. Too early to check-in, but the hotel was able to hold our baggage while we explored Edinburgh before the crowds arrived. This 3-night stay was the start of a longer trip. We took the train back to London several days later and the Scotsman staff were kind enough to hold our baggage again for a few hours while we got a few last looks around the city before our midnight sleeper train departed. This was so helpful and appreciated, especially since we were no longer registered guests. It's nice to see a hotel with that level of hospitality (thank you Jessica and Pauline at reception). We will be back Edinburgh and wouldn't dream of staying anywhere else.
BTW, a couple of drams of complimentary scotch in the room upon arriving was appreciated!
William
3 晚行程
10/10
The history of the hotel was awesome. Location to the Royal mile could not be beat. Staff was professional, helpful and friendly.