Everything was nice except for the curtain valance falling down from the wall. Luckily no one got hurt
真實旅客
1 晚行程
Expedia 真實旅客評價
4/10 一般
2020年8月11日
Stayed Fri. 8/7/20- Sun 8/9/20 for a couples wknd. Hotel lobby and grounds are nice. Room was clean,came with refridgerator and coffeemaker. Sink next to small bathroom. Balcony overlooking lake would've been great, if it didn't have spiderwebs everywhere. Service at Highlands restaurant was very poor, waited 30 min and still no orders were taken. Bar restaurant food arrived at table cold. They took it back but it should'nt have happened
真實旅客
2 晚浪漫旅程
Orbitz 真實旅客評價
8/10 很好
2020年8月10日
真實旅客
2 晚行程
Travelocity 真實旅客評價
4/10 一般
2020年8月10日
Disappointed with Hotels.com
I booked a Lakeview room with Hotel.com with you. It definitely said lakeview. When I got there they gave me a parking lot view room. This was not a special request. It was what I paid for. They were neither nice nor apologetic about it. I have received more warmth and willingness to please a guest from Best Western. They did not move me.
.
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年3月8日
Great couples weekend
Had a great time at Eagle Ridge. Staff was super friendly! Great amenities too! Free wine tasting, great entertainment, great food, and yoga and mimosas!? Was great weekend!
Nicole
Nicole (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2020年2月23日
Meme
Meme (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年2月20日
Very nice clean room. Winter carnival was fun with lots of things for kids to do.
Jim
Jim (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2020年2月16日
We’ll be back!
It was a pleasant stay. Nice hotel, good food and service. A little old/not so well maintained or need a renovation/facelift... Spa service was excellent. Winter festival was interesting.
Will be back to visit again!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2019年12月8日
Beautiful property withan incredible view of the lake from our room.
真實旅客
1 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2019年12月2日
The forest was beautiful the lake view was beautiful as well.
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
10/10 完美
2019年12月1日
Very nice room and restaurant. Excellent breakfast buffet
真實旅客
1 晚浪漫旅程
Expedia 真實旅客評價
10/10 完美
2019年11月18日
Everything I needed was on site. what I didn't like that the pool closes so early.
真實旅客
1 晚友伴旅程
Orbitz 真實旅客評價
4/10 一般
2019年11月17日
The unit could use a bit of upkeep and modernization.
真實旅客
3 晚友伴旅程
Orbitz 真實旅客評價
10/10 完美
2019年11月11日
Ronda
Ronda (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019年11月11日
Villa really needed updates...painting and other work to make them worth the $200+ per night.
真實旅客
2 晚浪漫旅程
Expedia 真實旅客評價
10/10 完美
2019年10月30日
真實旅客
1 晚行程
Expedia 真實旅客評價
8/10 很好
2019年10月29日
Great location and scenery. Villas could use some updating and directions for floorboard heater operations for guests to not overheat the villa.
真實旅客
1 晚家庭旅程
Expedia 真實旅客評價
6/10 不錯
2019年10月14日
The room felt outdated and had a musty smell. The bathroom was too small. The bed/sheets were very uncomfortable. I felt like I was in a motel. I expected more out of a “resort/spa.”
真實旅客
3 晚浪漫旅程
Expedia 真實旅客評價
6/10 不錯
2019年10月14日
It was a nice visit and the staff was kind, but the building needs upgrading and it needs to be modernized for the price you pay. There are still wall units for heat and air (no central air or heat), which makes for very dry, loud heat. The sink is in the main bedroom and the bathroom is so small you can barely shut the door without standing on the toilet. You can hear everyone enter and walk around in the rooms above and beside you. It's not worth the money you spend.
ChicagoLady
ChicagoLady (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2019年10月13日
Rashmi
Rashmi (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年10月12日
Stephen
Stephen (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年10月7日
Great resort - needs a bit of updating. Old-fashioned coffee makers need to be replaced by Keurig.