尤金溫德姆拉昆塔套房酒店

The first room they put us in smelled like cigarette smoke and the coach was falling apart. Dingy rooms.

We ask for a nonsmoking room, but as soon you get out of the elevator at 3rd floor, the smell of weed and cigarette was so strong, in our room the smoke alarm was covered with a plastic bag. So I asked the girl at the front if they can do something about the situation, she said no because she doesn’t know exactly from where it coming. So was too late and I have drove for 9 hrs, I went back to the room to sleep

I had a family trip with my two kids and my husband. We booked the most expensive room (king bed suit)with one king bed and one sofa bed. Turned out, the room only have one king bed. How can 4 people squeeze in one bed? Front desk asked me to down grade to a two queen beds room without price change or put one rolling bed into my room. I have to sleep with two kids in one bed and my husband sleep in the extra single bed. We all didn’t sleep well. Will not stay again.

People at front desk didn’t smile. Certainly not welcoming. Happy about the cleanliness (thank you!). Just no effort, no personality to the room. Sad and dark. But thank you for the clean, nice bedding.

Upon arrive at 11:30PM, receptionist was not in present and ask to ring a bell. Once he appeared, he seemed very sleepy and didn't really care for explaining about the breakfast which I had to turn in the night before which was a perfect timing for submitting while checking in. Since he didn't informed correctly, we weren't able to have a breakfast the next day. Once we entered the room, we had to use the microwave to warm up our food but it wasn't even plugged-in and couldn't reach the outlet since it is inside of cabinet. When I tried to pull out the code the behind the cabinet, it was really messy and dirty with snack bags and all kinds of garbages.

Really love the location, and the stay was comfortable.

The hotel was so nice, great location and even offered us a complimentary upgrade from 2 queens to 1 king suite. I forgot to print something and needed to at the hotel which their printer wasn’t working. The wonderful staff at the hotel helped me print it out and was greatly appreciative of their help. Was getting ready for bed and the pullout bed had crumbs and was dirty from someone else. The cleaning service didn’t make sure everything was completed before the next guest. The wonderful staff can by and dropped off new sheets for the bed. Due to COVID they make you free breakfast bags to take with you. They offer juices to grab in their dining room the that day the machine wasn’t working. Overall it was a nice stay, but did have some things that made the stay not as comfortable as we would have liked.

Ugh. Won't stay here again. Outdated and very noisy.

Great location, friendly staffs.

Pat's everywhere dogs everywhere I'm allergic to dogs and cats so not the hotel for me absolutely not no parking basically a fire hazard people were parking in front behind on both sides of each other there were many many spots where people if they needed to leave immediately could not get out