The hotel service is too poor and seriously inconsistent with the hotel's star rating. 1. Only one bottle of water is provided per night, which is too shabby. 2. The hotel does not have a shower cap, and the lack of essential items has caused great inconvenience to guests. 3. During our stay, we hoped to ask the front desk to help make a reservation by phone, as the restaurant only understands Japanese and cannot communicate in English. However, we were rejected by the female front desk employee who is looks fat, and we are very dissatisfied! We will never choose this hotel again!