This was a great location. The staff was responsive and friendly. We were able to get a hot meal and take it to our room both nights. Note: there is no free parking. However, having the parking garage in Houston will be great for summer travelers.
Amy
Amy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
This was my best hotel stay in Houston. In my opinion a 10/10, cleanliness, customer service, above average breakfast buffet and Happy Hour.
真實旅客
9 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Good option near Galleria
Overall, a very nice stay... Comfortable beds, good breakfast with plenty of hot and cold options, decent sized rooms and nice lounge areas off the lobby with seating and tvs to watch football, plus an on-site bar. Only complaints are very low water pressure in the showers and a couple people at the front desk weren't as friendly and helpful as they should have been. Most of the staff was pleasant and helpful, though.
Susan
Susan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Courtney
Courtney (14 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月31日
No me gustó que cobren el estacionamiento, cuando reservé no me dijeron que cobraban
Antonio
Antonio (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月25日
Very nice
Sulma
Sulma (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月23日
Convenient & Comfortable
Beautiful remodel, clean large rooms!! My first room smelled like smoke but the staff was incredible and moved my room immediately. I’d stay again and would recommend to others.
Porsche
Porsche (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Love staying here
Ronsheika
Ronsheika (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月20日
Overall the room and property was very well maintained. A clean, fresh modern look. The breakfast was great, with various options available. I would like to point out a couple of things. One: my reservation was made and confirmed with Staybridge but at check-in I was told it was under the Holiday Express side. Not a big deal since the HE had a small refrigerator in the room, which I wanted. The other thing was my room was connected to another and so the guest in that room was hacking / coughing up phlegm and just was gross sounding and loud like they were in the same room with us, plus could hear their music while in the bathroom. That was the only negative for us.
Rachid
Rachid (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月8日
This is a nice place with a nice gym, nice pool, and nice breakfast area. Room was nice. Honestly everything was good except one thing. We were disappointed that there was no option for a cleaning service on a Sunday. Due to an unforeseen circumstance our room became very messy over the weekend and it was very upsetting that there was no option to clean things up. I wish that would change.
Eric
Eric (3 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月23日
The suit was a bit stinky (strange smell probably from previous occupants cooking). Need some air refresher.
Main issue was internet, it stopped working so if you do not have US sim, you have a problem.
The rest was fine
Lukasz
Lukasz (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
Summer
Summer (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月16日
Terrible customer service
Corey
Corey (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Amariah
Amariah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
I had such a pleasant time with my friend! We were there for a short weekend get away and we had such an enjoyable experience. I cant wait until our next trip so we can book again !!
bianca
bianca (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Still a new hotel. However loud people at night suck.
Alicia
Alicia (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月8日
Tv did not work
Caleb
Caleb (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
Gabriel
Gabriel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
Molique
Molique (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月19日
Erick
Erick (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月9日
ON FREEWAY -TOO LOUD FOR LIGHT SLEEPERS
They do not tell you that they are adjacent to a very loud and busy freeway at night. So if you are a light sleeper like me this is not the hotel for you! Even with earplugs. Maybe with noise cancelling headphones you could sleep but then you are sleeping with headphones on all night. We also had the idea that they were right next to the Galleria but you would have to drive or walk under a freeway intersection so it was not what we had expected for a Mother/Daughter trip. When I went the first morning to ask for a quieter room the woman told me that they were sold out. She also asked me if anyone had told me that the 14th floor with city view was loud. She knew it was a loud room and was surprised that no one at the hotel had informed me of this. She handed me earplugs. Aaron checked me in the day before and said nothing about this. I tried a second night with earplugs but it was not helpful.
The hotel was clean but the pool is tiny.
Also the first night we could not get into the gym. The door handle was broken.
I also got hit by the elevator door. It also hit other people in the shoulder when they were entering the elevator.
We left on the second and when I spoke to the manager, Aaron, he said when his family stayed on the 14th flr they did not complain about the noise.
Very disappointed that he was not more considerate to other people's opinions that are paying $275+ a night.
Will not return.