The first room had road noise, so I thought the window was open. no, it was just very poor insulation from the road in front of the hotel. In the second room, we just could not get warm and in the morning, we found one window did not have a catch and was open on one side. There was mould in the bather room and the state of the air conditioning unit did need a good clean was overdue, hate to think if the filters had ever been changed.