We stayed as a family at Christmas. The hotel staff were brilliant. Welcome presents for the kids and a selection box left on Christmas Day. Great hotel.
Alan
Alan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Great location
What a great hotel and location.
We stayed in a suite with separate lounge area and great view to the river.
There was a complimentary minibar with beer, wine and soft drinks and had use of the club lounge with drinks and nibbles.
Dinner was nice with a varied menu and very friendly staff.
Can recommend and will stay again.
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
nicola
nicola (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月29日
Robert
Robert (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Julie
Julie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Catherine
Catherine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Gemma
Gemma (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月22日
Concert Trip
It was exceptionally busy and one of the lifts was out of order which meant long waits at the lift. Also huge queues at breakfast
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Okay, room a little tired
We had a room on tenth floor, nice enough. Bathroom was bit tired. Windows weren’t great as you couldn’t really see through them. Like they were really old and weathered. Hairdryer didn’t work properly. Bed wasn’t terribly comfortable so I didn’t get a good sleep. The proximity to the Ovo is perfect so I’ll definitely come back. Breakfast was okay…black pudding had no taste. Lifts weren’t great, think 1 was broken as never ever came.
Lyn
Lyn (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月22日
Ok
Ok experience.
Booked upgrade but Club Lounge oversold. Not enough space to sit, only beer and (basic) wine. No spirits, no Prosecco. Not enough food to go around.
Lifts sporadically working had to use service lifts.
Leisure club was ok. Jacuzzi amazing really warm and worked well.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Christine
Christine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Kenneth
Kenneth (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月19日
Will stay again
Check in was so friendly with Mohamed. Bar staff were great. Room was smashing, on the 9th floor. Breakfast was delicious. Only down side was the lifts broke down and for check out we had to go down the stairs (from the 9th floor)
Audrey
Audrey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Alan
Alan (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Overall the hotel was excellent next door to OVO which was a bonus for us lovely location on the river nice walk along to city centre or you can get the bus x19 but we like walking can’t fault the hotel would stay again 5 stars thank you
Phililp
Phililp (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Brilliant hotel and location for concerts
Jenna
Jenna (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
George
George (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Derek
Derek (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
john
john (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Hotel was clean, nice river view room. However, two of the three lifts were not working allied to the fact the hotel was very busy with guests, you either had to wait a good 30mins to get onto a lift or use the stairs. We were on the 11th floor!