Check in a nightmare, they need to really improve this process took 2 hours to get into the property. The company has no customer service skills and couldn’t resolve a single issue. The house was also very hot since the AC doesn’t go below 75. I would never return back to this property.
Bradley
Bradley (3 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月5日
This property has no value for human life. My family and I just made it thru Hurricane Francine September 11. Hurricane Helene hit Florida and I explained to them that I didn’t want to put my family in danger or harms way. They didn’t even give me an option to change our dates. They charged for the entire stay although a hurricane was about to hit. Selfish and money hungry. Just because it wasn’t a direct hit to this property who wants to be without power, flood, and no communication in other state without transportation. I’m very disappointed with how this was handle. Not good for business.
Nikita
Nikita (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月9日
It was a nice place .
Adrian
Adrian (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月27日
The stay was great and the property was amazing. There were only 2 things that would have made the stay better… 1. The a/c downstairs did not cool the downstairs area and 2. the pool heater was not on and the water was super cold.
Danny
Danny (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月30日
Nice
Susan
Susan (10 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年3月13日
Well appointed but some amenities are damaged, needs to have overhaul to repair some areas zz
Howard
Howard (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月4日
I was there with my extended family and we all had a wonderful time. It was clean and had everything we needed. It was big enough for 8 adults and 5 children.
The one little thing i noticed was, in one of the bedrooms with ensuit bathroom, the towelrack was coming off the wall, and we couldn't hang up the towels. It would have been nice if there would have been at least 2 towelracks.
Also the lazy river is quite a walk away and not that easy accessible. My daughter walked with her 2 year old over, just to learn that she needed the parking pass going through that separate gate. She had to head back the mile it took her to get there. The rest of us never attempted to go there, because it is just not that walkable.