Flights all canceled due to wind storm -I needed a walking distance hotel at a great price with onsite dining and lounge - this is directly across the street but no airplane noise. Nothing fancy but it’s exactly what I needed for a short short stay -great price, decent food and drink, quiet, walk to airport
CYNTHIA
CYNTHIA (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月17日
Don’t Stay Here!
Three staff members totally ignored us for 20 minutes while they had a private conversation when we were trying to check in.
We ran the shower for over an hour with no hit water. Maintenance had to be called twice to come fix it. When they showed up, he was totally rude and obnoxious. He tested the water and said that is as hot as it gets. I told him it was only room temperature and then he felt it again and acknowledged it was cold again. They gave us a new room, but the new room was listed for a cheaper rate, but they did not reimburse us the difference financially.
When I asked for towels, I had to go to the front desk to pick them up myself.
It was a very unpleasant experience.
Ariel
Ariel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月16日
Hotel experience
The SureStay hotel in Reno NV is an older hotel but was clean and the beds were comfortable. Needs some upgrading but was very happy with my stay for the price.
teresa
teresa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月13日
Location Location Location
Great location for an early morning flight. Staff very friendly.
Anthony
Anthony (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月12日
Renee
Renee (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月11日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年3月10日
Celia
Celia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月9日
Kathleen
Kathleen (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月8日
Clean and friendly staff. The bed was comfortable.
Location was great!!
2 of the four elevators did not work.
The treadmill in the gym did not work.
Natalie
Natalie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月6日
Michael
Michael (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月28日
Late check in was quick. In hotel long enough to sleep and an early check out. Everything was good.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025年2月27日
Pick the Marriott instead
Lobby deceptively nice. Check in not smooth - waited for a long time for the person to figure out the computer on their end.
Room was DATED, strangely laid out, and very unattractive. You could feel every spring in the beds. Pillows were strange, small and square.
Thankfully we were only there for 7 hours total.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月26日
David
David (9 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月25日
Abram
Abram (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月23日
Jana
Jana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Karla
Karla (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月21日
Christie
Christie (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
Alok
Alok (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Affordable Airport Convenience stay
Affordable and conveniently located near the airport. Friendly front desk staff. Quiet. Easy drive to get into town center (Riverwalk, antique auto museum (see pic), fine dining etc.). Room was clean and comfortable. We enjoyed the Indian restaurant that's part of the hotel too.
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月9日
Service was great. Room was clean. However the bed was wore out and broken down. That was disappointing. They need to check all the beds out.