I still have not received any reply from hotel via their website contact us directly. I got my own taxi from the airport-their website says shuttle service available. I tried to phone and call could not go through. Wifi NOT IN ROOM, only in lobby & bar. restaurant was only available until 6 pm. Beach chairs were put away at 6pm. could not even sit on the beach in a chair. Food options very limited. Not even a pop machine, or water after 6 PM except rooftop bar. There was CONSTANT bombardment of the drug sellers that sit in front of hotel yelling out every time VERY Aggressive.One waiter was VERY good; GIOvanni Pisa . He never asked or expected a tip. He was Attentive, made you feel like he was watching out for you. Most others were friendly as long as you tipped very well. The rooftop bar was filled with Hustlers who would keep asking for more money even though they did nothing more than sit at bar beside you; the staff must get a portion of their tips as this was very encouraged. It is one thing to have strippers, massage boys and escorts, but this was just too much.Sunday late night There was a terrible situation where a guest was yelling/screaming after 1 AM. I got out of bed to see what happened, and when I saw him leaning over the railing on the 4th floor, I went to the front desk. I left them to handle it. But the noise and situation carried on for hours. I packed & left your hotel, went to another hotel. as it was so late I had to pay other hotel 2 nights.