2/10 欠佳
2025 年 5 月 27 日
We have never been in a filthier hotel ever. I’m not expecting a five diamond experience when I travel, but this hotel on the outside was very clean, lobby very nice and clean - as soon as we turned down the hallway the carpets were very grungy and long overdue for a steam clean. But our room was awful. Not just a few hairs in the shower and some dust - it was totally filthy. Obviously whoever is in charge of cleaning and checking on rooms has not been trained. We didn’t take our shoes off at all in the room and had to use them like slippers.
Under the bed utensils, old food, so so much hair and dust and bugs.
In the washroom the tub had hair in it but you could tell it had been wiped down but it looked like no one had cleaned the shower surround in quite some time. Lots of soap scum on bathroom counter. The couch in the room we didn’t even sit on or put our things on, it was so deeply soiled with grime and ripped and torn by a cat. The judgement of the manager to keep this couch in a room is shocking. Should go straight to the dump. The floors were tile at the door and bath, which had not been mopped, the carpet seemed like it had been vacuumed but had what looked and smelled like anima fecis stained in several places. We arrive late after 14 hrs of driving on the road - I went down right away to complain and was not offered an alternative room. Only to find out this morning a room was available but would have been 2 beds instead of 1. But no one thought to offer this?!?!
Virginia
Virginia (1 晚行程)
Hotels.com 真實旅客評價
