Receptionist was friendly and helpful. Hotel is rundown and old, needs a facelift. It was okay but not what you’d expect from Marriott group.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月28日
Hotel descuidado
Goteras en los pasillos no funcionaba el elevador no funcionaba del centro de lavado. No tenían almohadas extras.
Rogelio
Rogelio (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月13日
My room did not have pillows. I went to ask at reception and they only had one. The door could not be closed completely because the lock was broken.
Cristian
Cristian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
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ED
ED (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月24日
Needs remodeling and better ventilation to rid of smell
Fernando
Fernando (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月18日
The entire room was very clean. The bed was creaky and not super comfortable but not too bad either. The pillows were flat and we asked for more several times but they ran out. We were told housekeeping would come by every other day so we had our dirty towels ready to exchange for clean ones and I pulled my own trash and they never came by. I called the front desk to ask them to bring some fresh towels and they still didn’t come so my husband asked one of the housekeepers while she was cleaning next door. The breakfast was okay. Coffee was great and my kid enjoyed the chocolate milk and yogurt.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月9日
John
John (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月8日
It was okay. It’s outdated but okay for proximity to our event.
Tejano
Tejano (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月24日
Very lacking, and the bed was super uncomfortable
Jessica
Jessica (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
Over all would stay again!
Amber
Amber (6 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年7月29日
Dog fee
I have stayed at this same hotel multiple times. The first thing that happened was an undisclosed $200.00 pet fee that we have never had to pay that high before. Only 1 wash rag in the BR. House keeper understood NO English. Room smelled like cat piss and I had dogs. Grass was not mowed so it was difficult to get my dogs in it. The breakfast was good.
Susan
Susan (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月27日
Timothy
Timothy (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月23日
Unhappy
Hotel dirty outside dirty no towels available no power the fourth night. It was hot. I want a refund.
Joyce
Joyce (6 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月21日
Kimberly
Kimberly (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月7日
Maura
Maura (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月3日
Some upgrades needed
Virgil
Virgil (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月27日
Robert
Robert (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月14日
The room has a stinky smell
Elvia
Elvia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月11日
Colton
Colton (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月9日
真實旅客
8 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年6月9日
Cynthia
Cynthia (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年6月8日
Overall hotel is good but it’s been two separate visits in which I’ve had to ask for towels daily. Rooms are not cleaned during the stay. When asked, staff shared that they don’t have enough towels. I love the room but the hotel needs some work. I visit Houston a few times a year and will stay elsewhere next time.