Great location! Hotel needs immediate improvements
I normally wouldn’t complain unless I had major issues with a property.
1 Receptionist wasn’t customer-friendly
2 We had to move room because AC unit wasn’t working
3 Eye sore-large dumpster in parking lot with old mattress
4 safety concern- doors around perimeter were wedged open
5 Hotel advertised for guest the pool hours on Courtesy Bags… However the pool had multiple issues & wasn't operable for the public
6 The new room we moved to had multiple malfunctions. The fridge made ongoing loud noises, the 2nd bedroom had water & shower head problems.
When speaking with the management, he attempted to try to address each issue.
The main point: You can’t charge the customer higher prices if the organization needs to remodel/update the basics.
It’s tough coming across 2 states to stay in a hotel that feels unsafe & can not rest well
Kenya
Kenya (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Stephanie
Stephanie (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
The staff in all areas was very pleasant, the facility isn’t new, but it’s maintained well - breakfast was real good, nice variety, fresh … just overall good stuff! The room was very comfortable, temperature easily adjustable- bathrooms were comfortable too.
Mitch
Mitch (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月17日
Excellent.
Arlene
Arlene (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Dewanda
Dewanda (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Michelle
Michelle (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月13日
Clean, comfy, convenient!
Amanda
Amanda (4 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月13日
Room had musky smell and black mold.
Outside door lock and card was broken and door held open with stone and zip tie.
Cleaning lady was good.
Front desk staff was not active, except for on iPhone
Larry
Larry (10 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
5 stars!
The staff eas awesome, everything was clean, i wish they wouldve offered flavored creamer with coffee.
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月5日
Great service by Traquencia at Front De. Very helpful and good breakfast. Location on I10 is convenient with Walmart, Sams Club, Gas Stations and restaurants in close proximity.
Suraj
Suraj (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月4日
My room had 2 TVs and neither one of them worked. My in room phone did not work. I logged in to my Netflix and wasn’t able to log it back out after downloading a universal remote app on my phone to use the tv. There was dirt and trash behind the nightstands. The bathroom tissue holder was broken.
Olivia
Olivia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
I visit Baton Rouge twice a year and keep going back to this hotel. It has a kitchen and I can buy food from Wal-Mart, just 0.25 miles away. There's a mall about 2 miles away. It's accessible to the I-10. The staff is friendly and the room isn't as humid as other hotels in Baton Rouge.
Lynn
Lynn (11 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月1日
Temeka
Temeka (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月26日
The only suggestion is to offer grits with the breakfast other than that the way was enjoyable.
Laquetta
Laquetta (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月21日
CALME .; le seul inconvenient : la piscine et le spa : PAS PROPRE INUTILISABLE