Zentis Osaka offers a great location, putting you within a 15-minute walk of Osaka Station City and Grand Front Osaka Mall. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at UPSTAIRZ, which serves French cuisine and is open for breakfast, lunch, and dinner. Also, Dotonbori and Orix Theater are just a 5-minute drive away. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Higobashi Station is 5 minutes and Nishi-Umieda Station is 6 minutes.
Languages
English, Japanese, Korean, Spanish
At a glance
Hotel size
212 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared microwave
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Fireplace in lobby
24-hour fitness center
Vegetarian dining options
At least 80% lighting from LEDs
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
49-inch flat-screen TV
Digital TV channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Phone
Food and drink
Mini-fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Local maps
Restaurant dining guide
Special features
Dining
UPSTAIRZ - This bistro specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 4235 for adults and JPY 4235 for children
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Also known as
Zentis Osaka Hotel
Zentis Osaka Osaka
Zentis Osaka Hotel Osaka
Frequently asked questions
Does Zentis Osaka offer free cancellation for a full refund?
Yes, Zentis Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Zentis Osaka?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Zentis Osaka?
Sorry, there's no onsite parking at Zentis Osaka.
What are the check-in and check-out times at Zentis Osaka?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Zentis Osaka and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Zentis Osaka?
Yes, UPSTAIRZ offers French cuisine.
What's the area around Zentis Osaka like?
Zentis Osaka is in Kita, a short 5-minute walk from Higobashi Station and 11 minutes' walk from Osaka Station City. Travelers say the area is walkable and good for families.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 15, 2024
Stephanie
Stephanie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
NASSAR
NASSAR, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2024
Courtney
Courtney, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Excellent Hotel
Great hotel in a great location
Bill
Bill, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Ulrim
Ulrim, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Great location and value. Gym with cable machines and cardio equipment. Guest lounge with fruit, bottled water and coffee/tea. Self service laundry room was great. Room was adequate size with room to lay multiple open luggage.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Amy
Amy, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Scott
Scott, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
Alejandra
Alejandra, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Ramona
Ramona, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 20, 2024
Convenient and comfortable
Convenient location close to Subway and other transport options.
Glen
Glen, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
5 star hotel and great location
Hotel Zentis was incredible. This location was super clean, very friendly staff, and the guest amenities (Room 101) was really nice. Laundry service was awesome and overall felt very welcome here.
Walking distance to both the M and Y lines in Osaka. Also a few blocks from Osaka/Umeda station for JR lines and shinkansen.
Would recommend this hotel to anyone. My wife and I really loved our stay here. The best hotel we have been at within our 2.5+ week tour across Japan.
Verified traveler
6-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 15, 2024
Did the job!
Sam
Sam, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
Clean and comfortable stay
A comfortable and large hotel room offering a comfortable stay. Good bed and shower and close access to two metro stations and a 12-15min walk from the main Ōsaka station (mostly underground if you want)
Graeme
Graeme, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Couldn’t fault it
Had a great 3 night stay here. Room was modern, clean , quiet and very comfortable.
Appreciated the use of a washing machine/drier after traveling.
Great location about 10 minutes flat walk from Osaka station. Plenty of eating options close by.
Complimentary tea/coffe was a nice touch.
Lovely staff topped of a perfect stay.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Jerome
Jerome, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
Priyaben
Priyaben, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 24, 2024
It was a nice hotel, although there wasn’t much around. The room was quite small but it was fine for us as we only stayed for 3 days. The staff were helpful and kind.
Ellie
Ellie, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2024
Richard
Richard, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 19, 2024
Anthony
Anthony, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
Very nice hotel.
Fanling
Fanling, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2024
Jessie
Jessie, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2024
Ho Chuen
Ho Chuen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
Great value for money, centrally located, new facilities, friendly staff.