2/10 欠佳
2025 年 11 月 17 日
Hello, I write this review with honesty. If I was able to leave a no review, I would. Once arriving and checking in, the staff at the front desk welcomed us nicely. No issues there. We were given a room on the first floor close to the pool. As we opened the door, we were greeted with a smell. It was a moldy/humid smell that filled the room. We then checked the bathroom, and it was messy. The floor, counter and toilet were dirty. The shower head sprayed water everywhere when turned on. The bath towels had stains in areas. The carpet was dirty and could have used a vacuum. We then went to the bed to check it out. We undid the sheets to check for anything that stood out. We saw a bunch of loose hairs and makeup stains on the pillowcases. Then the worst happened at night, after taking a shower, we laid down on the bed at 10pm. As we laid there, we started to feel itchy. We tossed and turned all night and couldn’t fall asleep. The following morning, we took showers but the itchiness continued all day. We believe it was fleas. We left early the following morning.
Rogelio
Rogelio (1 晚行程)
Hotels.com 真實旅客評價
