"The hotel’s really close to the train station, and there’re supermarkets, restaurants nearby, so it’s convenient for shopping.
The staff were all really friendly and helpful."
"We stayed there for six nights. The room is reasonably clean and most things worked.
However, the room was not cleaned after the first night. There was no button panel at the room where we could ask to clean the room. It was ok for two days. Then the rubbish bin became full and the floor a bit dusty.
On the forth evening, I approached the front desk around 9pm and asked our room be cleaned the next day. The person at the front desk took down our room number and confirmed they will get our room cleaned the next day. The next day, we went out from 8:30 am for the whole day, returned around 8:15 pm in the evening. We found that our room was not cleaned. We went to the front desk and asked about it. The person at the front desk didn’t apologise at all and turned to us to say that we should have asked the front desk in the morning. It was an irresponsible and unacceptable response and there was not any apologetic sense. Rather, we were blamed for not asking again despite we were confirmed they will arrange cleaning and we were not asked to remind the front desk in the morning.
"
"Generally, everything is nice, but it's quite disappointed without any view, because of the room sitting at ground floor and it's pretty noise for me to hear from the car park."
